Quality Assurance Specialist

Mrs. G; New Delhi; On-site; INR 400,000 - 650,000; Full time

Job summary

Mrs. G, a multi-designer e-commerce platform for Indian occasion wear, seeks a Quality Assurance Specialist to own the QA process from design coordination to export documentation.

You will collaborate with designers, shipping partners, and internal teams to ensure every order meets quality standards and is delivered on time. This hands-on role requires ownership across functions from Delhi.

Qualifications

• Minimum 2 years as a Quality Assurance Specialist in the garment industry.
• Prior experience at a multi-designer fashion company shipping internationally.
• Strong understanding of garment construction, quality standards, alterations, finishing, and defect identification.
• Experience coordinating with designers, vendors, and production teams.
• Experience packaging premium apparel to brand and international shipping standards.
• Excellent organizational skills and the ability to juggle multiple orders and deadlines.

Responsibilities

• Coordinate virtual quality inspections with designers at production stages to catch defects early.
• Perform thorough QC on all garments received before shipment.
• Package garments to customer requirements and company standards before dispatch.
• Work with designers and suppliers to establish and maintain consistent quality standards.
• Identify, document, and communicate defects, alterations, or discrepancies, and follow through on corrective action.
• Maintain detailed QC records - photographs, inspection reports, and issue logs.
• Arrange timely domestic pickups and secure international shipments.
• Assist to track orders across the full lifecycle - production, QC, shipment, customs clearance, and delivery.
• Assist the accounts team on GST claims and maintain shipping bills, invoices, and documentation.
• Assist the operations team with commercial and export invoices, packing lists, e-invoices, e-way bills, and shipping bills.

Skills

QA experience

Garment QC

Vendor coordination

International shipping

Organizational skills

Startup mindset

Defect identification

Job description

***Please read the requirements before applying***

• PRIOR EXPERIENCE WORKING AT AN MBO IS A MUST
• ABILITY TO COME TO THE OFFICE IN DELHI FIVE TIMES A WEEK IS A MUST
• SHOULD BE ABLE TO JOIN IMMEDIATELY

Company Description

Mrs. G is a multi-designer e-commerce platform for Indian occasion and bridal wear, connecting the global diaspora with 100+ curated designers from India. Built on a made-to-order model with direct-from-India fulfillment, Mrs. G offers custom fit, rigorous quality checks, concierge bridal styling, and worldwide shipping across key markets including the US, UK, UAE, Canada, and Australia. Founded by Sana Chopra, the company is headquartered in Miami, USA and has a back office in Delhi, India

About the Role

We're looking for a highly organized, detail-obsessed Quality Assurance Specialist to own the quality assurance process, including designer coordination, production follow-ups, quality checks, packaging, logistics, and export documentation. You'll work closely with designers, shipping partners, and our internal team to make sure every order meets our standards and reaches the customer accurately and on time. It's a hands-on role with real ownership across functions.

What You'll Do

• Coordinate virtual quality inspections with designers at various production stages to catch defects early
• Perform thorough QC on all garments received before shipment
• Package garments to customer requirements and company standards before dispatch
• Work with designers and suppliers to establish and maintain consistent quality standards
• Identify, document, and communicate defects, alterations, or discrepancies, and follow through on corrective action
• Maintain detailed QC records - photographs, inspection reports, and issue logs
• Arrange timely domestic pickups and secure international shipments
• Assist to track orders across the full lifecycle - production, QC, shipment, customs clearance, and delivery
• Assist the accounts team on GST claims and maintain shipping bills, invoices, and documentation
• Assist the operations team with commercial and export invoices, packing lists, e-invoices, e-way bills, and shipping bills

What We’re Looking For

• Minimum 2 years as a Quality Assurance Specialist or a QC/Master in the garment industry
• Prior experience at a multi-designer fashion company shipping internationally
• Strong understanding of garment construction, quality standards, alterations, finishing, and defect identification
• Experience coordinating with designers, vendors, and production teams
• Experience packaging premium apparel to brand and international shipping standards
• Excellent organizational skills and the ability to juggle multiple orders and deadlines
• A startup mindset with the willingness to take ownership across functions