Quality Assurance Lead

Johnson Controls, Inc.; Pune District; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

Johnson Controls, Inc. seeks a QA Lead to drive testing strategy for enterprise software releases and to mentor QA testers in a fast-paced, SAFe-aligned environment.

You will own test plans, metrics, and quality gates, ensuring delivery meets customer expectations for functionality and performance, while collaborating with software teams and senior leadership.

Qualifications

• Bachelor’s degree or foreign equivalent required. Will also consider three years of progressive experience in lieu of every year of education.
• 7+ years of Information Technology Testing experience in a leadership capacity
• 4+ years working in an Agile setting, preferably SAFe
• Experience with test automation including best practices to utilize and keep tests current
• Proficiency in C#, test design, automation tools, and frameworks, along with analytical, communication, and problem-solving abilities.
• Experience in creating, revising and approving test plans and test strategies
• Experience in gathering and reporting on quality metrics in a large enterprise setting
• Servant Leader approach and related success in complex testing environments

Responsibilities

• Center around the technical direction of the testing team around the creation and execution of test scripts and assuming responsibility for the creation and execution of quality metrics.
• Establish the formal QA process including quality gates and exit criteria and ensure testing aligns with customer expectations for functionality and performance.
• Own test environment quality and strategy to improve overall testing effectiveness.
• Train and coach QA Testers and collaborate with Senior Management to present testing outcomes.

Skills

Leadership

Test automation

Agile / SAFe

Test design

Quality metrics

SDLC

Communication

Coaching QA testers

Requirements planning

Education

Bachelor's degree in IT or related field

Tools

C#

Automation tools/frameworks

Job description

Johnson Controls is developing the next generation of smart and connected. Through a full range of systems and digital solutions, we make buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable.

One of our systems include Miller-Picking® and YORK® Custom Air Handling Units. These systems provide design flexibility that balances performance and economy without compromising quality. With a full line of standard, semi-custom and custom air handling units to choose from, we have a system perfectly aligned to any building's needs and budget.

This role requires close partnership and collaboration with Software Development Teams and HVAC Subject Matter Experts. Essential Job Duties center around the technical direction of the testing team around the creation and execution of test scripts as well as assuming responsibility for the creation and execution of quality metrics. The QA Lead establishes the formal QA process including quality gates and exit criteria and ensures all testing is optimized around meeting customer expectations for functionality and performance.

Required Qualifications:

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
• At least 7+ years of Information Technology Testing experience in a leadership capacity
• At least 4 years working in an Agile setting, preferably within the SAFe framework
• Experience with test automation including best practices to utilize and keep tests current
• Proficiency in C#, test design, automation tools, and frameworks, along with analytical, communication, and problem-solving abilities.
• Success in supporting and improving code releases including organizing and tagging work items to improve testing accuracy and, ultimately, code quality
• Demonstrable experience in creating, revising and approving test plans and test strategies
• Demonstrable experience in gathering and reporting on quality metrics in a large enterprise setting
• Comfort and experience presenting to Senior Management
• Mastery of SDLC and related concepts for releasing software
• Experience training and coaching QA Testers
• Ability to own test environment quality and strategy to improve
• Experience in Requirements Planning, ideally in a PI Event setting
• Experience with 8D or other Root Cause Analysis processes
• “Servant Leader” approach and related success in complex testing environments

Preferred Qualifications:

• Six Sigma or equivalent quality certification
• Experience working on SAFe Agile Teams
• Planning and Co-ordination skills
• Good Communication and Analytical skills