Quality Assurance Lead

YDU JC Air Cond & Ref Inc.- Dubai; Pune District; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Johnson Controls in Pune, India is seeking a senior QA Lead to drive testing strategy across platforms and build robust quality gates. You will lead a team, design test plans, and coordinate with software and HVAC SMEs to ensure reliable, scalable releases.

The role emphasizes test automation, metrics reporting, and SAFe/Agile practices, with frequent interaction at senior management levels. Strong C#, SDLC expertise and mentoring experience are required.

Qualifications

• Bachelor’s degree or foreign equivalent from an accredited institution.
• 7+ years of IT Testing experience in a leadership capacity.
• At least 4 years working in an Agile setting, preferably SAFe.
• Experience with test automation and best practices to keep tests current.
• Proficiency in C#, test design, automation tools and frameworks.
• Experience creating, revising and approving test plans and strategies.
• Experience in gathering and reporting quality metrics at scale.
• Comfort presenting to Senior Management and strong communication skills.
• Mastery of SDLC concepts and releasing software.
• Experience training and coaching QA testers.

Responsibilities

• Lead the QA testing team and set the technical direction for test activities.
• Create and execute test scripts and quality metrics aligned to customer expectations.
• Establish formal QA processes including quality gates and exit criteria.
• Ensure testing is optimized around functionality and performance releases.
• Collaborate with Software Development Teams and HVAC SMEs.
• Present findings and status to Senior Management.

Skills

C#

Test automation

Agile

SAFe

Quality metrics

Test plans

Root cause analysis

Communication

SDLC

QA coaching

Education

Bachelor’s degree or foreign equivalent

Tools

Automation tools

Job description

Johnson Controls is developing the next generation of smart and connected. Through a full range of systems and digital solutions, we make buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. One of our systems include Miller-Picking® and YORK® Custom Air Handling Units. These systems provide design flexibility that balances performance and economy without compromising quality. With a full line of standard, semi-custom and custom air handling units to choose from, we have a system perfectly aligned to any building's needs and budget. This role requires close partnership and collaboration with Software Development Teams and HVAC Subject Matter Experts. Essential Job Duties center around the technical direction of the testing team around the creation and execution of test scripts as well as assuming responsibility for the creation and execution of quality metrics. The QA Lead establishes the formal QA process including quality gates and exit criteria and ensures all testing is optimized around meeting customer expectations for functionality and performance.

Required Qualifications:

• Bachelor’s degree or foreign equivalent required from an accredited institution.
• Will also consider three years of progressive experience in the specialty in lieu of every year of education
• At least 7+ years of Information Technology Testing experience in a leadership capacity
• At least 4 years working in an Agile setting, preferably within the SAFe framework
• Experience with test automation including best practices to utilize and keep tests current
• Proficiency in C#, test design, automation tools, and frameworks, along with analytical, communication, and problem-solving abilities.
• Success in supporting and improving code releases including organizing and tagging work items to improve testing accuracy and, ultimately, code quality
• Demonstrable experience in creating, revising and approving test plans and test strategies
• Demonstrable experience in gathering and reporting on quality metrics in a large enterprise setting
• Comfort and experience presenting to Senior Management
• Mastery of SDLC and related concepts for releasing software
• Experience training and coaching QA Testers
• Ability to own test environment quality and strategy to improve
• Experience in Requirements Planning, ideally in a PI Event setting
• Experience with 8D or other Root Cause Analysis processes “Servant Leader” approach and related success in complex testing environments

Preferred Qualifications:

• Six Sigma or equivalent quality certification
• Experience working on SAFe Agile Teams
• Planning and Co-ordination skills
• Good Communication and Analytical skills

Johnson Controls: Enhancing the Intelligence of Buildings

Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission‑critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.