Quality Assurance Engineer

TR, part of the Trifast plc group; Chennai District; On-site; INR 600,000 - 900,000; Full time

Job summary

TR, part of the Trifast plc group, is seeking a QA Engineer in Chennai to ensure customer quality requirements are met through robust quality management, issue investigation, and CAPA. You will work cross-functionally to support audits and PPAP activities.

The role emphasizes continuous improvement, compliance with IATF 16949 and ISO 9001, and collaboration with sales, ops, and suppliers to resolve quality issues and onboard new projects.

Qualifications

• Bachelor's degree in Engineering, Quality Management, Mechanical Engineering, Industrial Engineering, or a related field.
• Minimum 3 years of experience in Quality Assurance, preferably in the automotive or manufacturing industry.
• Strong knowledge of PPAP, APQP, FMEA, MSA, SPC, and 8D problem-solving methodologies.
• Familiarity with IATF 16949, ISO 9001, CQI-9, and CQI-11 requirements.
• Experience managing customer complaints, supplier quality issues, and audit activities.
• Good analytical and problem-solving skills.
• Proficiency in Microsoft Office applications.
• Good command of English and Thai, both written and spoken.

Responsibilities

• Investigate customer quality issues and coordinate root cause analysis and corrective/preventive actions (CAPA).
• Prepare and maintain 8D reports, NCRs, and other quality documentation.
• Coordinate with suppliers and manufacturers to resolve quality concerns and implement improvement plans.
• Manage PPAP submissions and supporting documentation for new projects and customer requirements.
• Support customer, supplier, and certification audits, including onsite and self-assessment activities.
• Prepare and maintain quality-related documents, including ISO 9001, IATF 16949, CQI-9, and CQI-11 documentation.
• Work closely with Sales, Customer Care, Operations, and suppliers to ensure timely resolution of customer requests.
• Monitor quality performance indicators and recommend continuous improvement initiatives.
• Ensure compliance with company quality procedures, customer specifications, and regulatory requirements.
• Provide quality support for new customer onboarding and project launches.

Skills

Strong communication

Stakeholder management

Analytical thinking

Problem solving

Education

Bachelor's degree in Engineering or Quality Management

Tools

PPAP

APQP

FMEA

MSA

SPC

8D

Job description

The QA Engineer is responsible for ensuring customer quality requirements are met through effective quality management, issue investigation, corrective actions, supplier coordination, and compliance with automotive and industry standards. The role supports customer audits, PPAP activities, and continuous improvement initiatives to maintain customer satisfaction and business continuity.

Key Responsibilities

• Investigate customer quality issues and coordinate root cause analysis and corrective/preventive actions (CAPA).
• Prepare and maintain 8D reports, NCRs, and other quality documentation.
• Coordinate with suppliers and manufacturers to resolve quality concerns and implement improvement plans.
• Manage PPAP submissions and supporting documentation for new projects and customer requirements.
• Support customer, supplier, and certification audits, including onsite and self-assessment activities.
• Prepare and maintain quality-related documents, including:
• ISO 9001 certificates and records
• IATF 16949 documentation
• CQI-9 Heat Treat System Assessments
• CQI-11 Plating System Assessments
• ELV test reports and compliance documents
• Work closely with Sales, Customer Care, Operations, and suppliers to ensure timely resolution of customer requests.
• Monitor quality performance indicators and recommend continuous improvement initiatives.
• Ensure compliance with company quality procedures, customer specifications, and regulatory requirements.
• Provide quality support for new customer onboarding and project launches.

Requirements

• Bachelor's degree in Engineering, Quality Management, Mechanical Engineering, Industrial Engineering, or a related field.
• Minimum 3 years of experience in Quality Assurance, preferably in the automotive or manufacturing industry.
• Strong knowledge of PPAP, APQP, FMEA, MSA, SPC, and 8D problem-solving methodologies.
• Familiarity with IATF 16949, ISO 9001, CQI-9, and CQI-11 requirements.
• Experience managing customer complaints, supplier quality issues, and audit activities.Good analytical and problem-solving skills.
• Strong communication and stakeholder management abilities.
• Proficiency in Microsoft Office applications.
• Good command of English and Thai, both written and spoken.

Preferred Qualifications

• Certified Internal Auditor for ISO 9001 or IATF 16949.
• Experience in fastener, automotive components, or industrial manufacturing environments.
• Knowledge of customer-specific requirements from automotive OEMs and Tier-1 suppliers.
• Problem-solving and analytical thinking
• Communication and collaboration
• Accountability and ownership
• Ability to work under pressure and manage multiple priorities simultaneously.