Quality Assurance

Chain IQ; Mumbai; On-site; INR 800,000 - 1,700,000; Full time

Job summary

Chain IQ is seeking a Quality Assurance Consultant to strengthen internal controls across our international offices. This on-site role supports reporting, analysis, and control systems under the Head of Internal Control, with a global perspective from Navi Mumbai.

The ideal candidate has experience in internal controls, internal audit, QA, and process improvement, with a hands-on approach to automation and optimization in a fast-growing multinational environment.

Qualifications

• Candidates should have experience in internal controls, audit, or QA disciplines.
• Familiarity with KPI, SLA, and process optimization.
• Experience in multi-location/global teams is a plus.

Responsibilities

• Provides support to the Head of Internal Control to ensure staff use reporting and control systems.
• Ensures services on request and supports recurring projects.
• Acts as escalation point for internal/external customer requests.
• Helps create and fulfill internal control plan across Chain IQ group and clients.
• Respects policies related to internal control activities.
• Ensures performance objectives are met (KPIs, SLAs).
• Focuses on continuous improvement, automation, and optimization of processes.

Skills

Internal Controls

Internal Audit

Quality Assurance (QA)

Compliance

Process Improvement

Job description

Title: Quality Assurance

Location: Navi Mumbai, IN

Date: Sep 8, 2026

At Chain IQ, your ideas move fast.

Chain IQ is a global AI-driven Procurement Service Partner, headquartered in Baar, Switzerland, with operations across main centers and 16 offices worldwide. We provide tailored, end-to-end procurement solutions that enable transformation, drive scalability, and deliver substantial reductions in our clients' indirect spend. Our culture is built on innovation, entrepreneurship, ownership, and impact. Here, your voice matters - bold thinking is encouraged, and action follows ambition.

Job Description for Quality Assurance Consultant

The Internal Controls Consultant has the following responsibilities:

• Provides support to the Head of Internal Control to ensure that staff in Chain IQ locations make optimal use of reporting, analysis, and internal control systems;


• Ensures the provision of services on request and support for recurring projects;


• Acts as a point of escalation and solution of internal and external customer requests, depending on need;


• Helps to create and fulfill the internal control plan within SSC Bucharest but also to maintain an efficient internal control framework for all departments in the Chain IQ group but also for all its clients;


• Respects the policies and procedures related to the internal control activity within Chain IQ


• Ensures that performance objectives are met: KPI - performance indicators, SLA and other objectives that may occur;


• It is oriented towards continuous improvement / automation / optimization and analysis of existing processes, providing guidance for those with whom it collaborates / counterparts;

Preferred Professional Backgrounds

Candidates may come from:

• Internal Controls


• Internal Audit


• Operational Audit


• Quality Assurance (QA)


• Quality Control (QC)


• Compliance


• Process Excellence / Continuous Improvement


• Operational Excellence

Join a truly global team.

We offer a dynamic and international environment where high performance meets real purpose. We're proud to be Great Place to Work-certified and even prouder of the people who make that possible. Let’s shape the future of procurement - together.

Chain IQ - Create. Lead. Make an impact.