Quality Assurance

Chain IQ; Navi Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Chain IQ is a global AI-driven Procurement Service Partner, headquartered in Baar, Switzerland, with operations across 16 offices worldwide. Join our dynamic team in Navi Mumbai to help ensure robust internal controls and drive process improvements for Chain IQ and its clients.

As a Quality Assurance Consultant you will support the Head of Internal Control, maintain control frameworks, monitor KPIs and SLAs, and push automation and optimisation across departments.

Responsibilities

• Provides support to the Head of Internal Control to ensure that staff in Chain IQ locations make optimal use of reporting, analysis, and internal control systems
• Ensures the provision of services on request and support for recurring projects
• Acts as a point of escalation and solution of internal and external customer requests, depending on need
• Helps to create and fulfil the internal control plan across Chain IQ group and clients
• Respects the policies and procedures related to the internal control activity within Chain IQ
• Ensures that performance objectives are met: KPI - performance indicators, SLA and other objectives that may occur
• It is oriented towards continuous improvement / automation / optimisation and analysis of existing processes, providing guidance for those with whom it collaborates / counterparts

Job description

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Title: Quality Assurance

Location: Navi Mumbai, IN

Date: Sep 8, 2026

At Chain IQ, your ideas move fast.

Chain IQ is a global AI-driven Procurement Service Partner, headquartered in Baar, Switzerland, with operations across main centres and 16 offices worldwide. We provide tailored, end-to-end procurement solutions that enable transformation, drive scalability, and deliver substantial reductions in our clients' indirect spend. Our culture is built on innovation, entrepreneurship, ownership, and impact. Here, your voice matters - bold thinking is encouraged, and action follows ambition.

Job Description for Quality Assurance Consultant

The Internal Controls Consultant has the following responsibilities:

• Provides support to the Head of Internal Control to ensure that staff in Chain IQ locations make optimal use of reporting, analysis, and internal control systems;
• Ensures the provision of services on request and support for recurring projects;
• Acts as a point of escalation and solution of internal and external customer requests, depending on need;
• Helps to create and fulfil the internal control plan within SSC Bucharest but also to maintain an efficient internal control framework for all departments in the Chain IQ group but also for all its clients;
• Respects the policies and procedures related to the internal control activity within Chain IQ
• Ensures that performance objectives are met: KPI - performance indicators, SLA and other objectives that may occur;
• It is oriented towards continuous improvement / automation / optimisation and analysis of existing processes, providing guidance for those with whom it collaborates / counterparts;

Join a truly global team.

We offer a dynamic and international environment where high performance meets real purpose. We're proud to be Great Place to Work-certified and even prouder of the people who make that possible. Let’s shape the future of procurement - together.

Chain IQ – Create. Lead. Make an impact.