Quality Analyst, Quality auditor Analyst

People 360 D Consulting; Hyderabad; On-site; INR 300,000 - 600,000; Full time

Job summary

People 360 D Consulting is hiring a Quality Analyst for Call Auditing / Call Monitoring in Hyderabad. Role is in a healthcare customer support setup with work from office. Shift is 6:00 PM to 3:00 AM, and interview is Face-to-Face.

Experience required ranges from 4 to 10 years, with at least 2 years in quality experience. Notice period of 30 to 60 days; immediate joiners not preferred. Must have healthcare experience in AR calling and QA for call monitoring.

Qualifications

• 4+ years of overall experience in CX/Care quality.
• Minimum 2 years in quality auditing in healthcare.
• Experience with AR calling is a plus.

Skills

Quality assurance

Call auditing

Healthcare domain

AR caller experience

Customer support operations

Job description

Career Opportunity | Quality Analyst Call Auditing / Call Monitoring

We are hiring for the role of Quality Analyst Call Auditing / Call Monitoring for a reputed healthcare customer support organization.

Location: Hyderabad

Work Mode: Work from Office

Shift: 6:00 PM to 3:00 AM

Experience : 4 Yrs to 10 Yrs (Atleast 2 Yrs of Quality Experience is mandatory)

Interview: Face-to-Face

Notice period : 30 days to 60 Days (immediate joiners not preferred)

Experience Required: Healthcare Experience in AR Caller, Call Auditing / Call Monitoring / Quality Assurance in customer support operations

Must : US healthcare