Quality Analyst - CSO

People 360 D Consulting; Hyderabad; On-site; INR 600,000 - 1,200,000; Full time

Job summary

People 360 D Consulting is hiring a Quality Analyst CSO Call Auditing / Call Monitoring for a reputed healthcare customer support operation in Hyderabad. The role requires 4–10 years of overall experience with at least 2 years in quality, and healthcare call QA exposure.

The position is in office with a night shift 6:00 PM to 3:00 AM. This role demands US healthcare or domestic healthcare experience and involves face-to-face interviews, with a notice period of 30–60 days; immediate joiners are

Qualifications

• 4–10 years of experience with at least 2 years in quality.
• Healthcare experience in call auditing, call monitoring or QA in customer support.
• Experience in US healthcare or domestic healthcare is preferred.

Skills

Quality Assurance

Call auditing

Call monitoring

Healthcare experience

Job description

Career Opportunity | Quality Analyst CSO Call Auditing / Call Monitoring

We are hiring for the role of Quality Analyst Call Auditing / Call Monitoring for a reputed healthcare customer support organization.

Location: Hyderabad

Work Mode: Work from Office

Shift: 6:00 PM to 3:00 AM

Experience : 4 Yrs to 10 Yrs (Atleast 2 Yrs of Quality Experience is mandatory)

Interview: Face-to-Face

Notice period : 30 days to 60 Days (immediate joiners not preferred)

Experience Required: Healthcare Experience in Call Auditing / Call Monitoring / Quality Assurance in customer support operations

Must : US healthcare or domestic Healthcare Experience