Quality Analyst - Insurance

Vitech Systems Group; Hyderabad; On-site; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Innovative environment with cutting-edge applications

Professional growth opportunities

Impactful work delivering high-quality solutions

Job summary

A leading software solutions provider is seeking a Quality Analyst to ensure high-quality client experiences in Hyderabad. Applicants should have 3–5 years of experience, proficiency in automated testing tools like Robot Framework, and strong communication skills. This full-time position offers opportunities for growth in an innovative environment, contributing to impactful solutions in the insurance industry.

Qualifications

• 3–5 years as a quality analyst, specifically with n-tiered Cloud Native applications on AWS.
• Understanding of insurance regulations and compliance requirements.
• Strong analytical and problem-solving skills.

Responsibilities

• Develop and maintain quality assurance processes.
• Conduct audits and ensure compliance with standards.
• Identify inefficiencies and recommend improvements.

Skills

Automated testing tools

Attention to detail

Communication skills

Agile methodologies

Education

Bachelor’s degree in Computer-related field

Tools

Robot Framework

Selenium Web Driver

JIRA

Job description

Quality Analyst – Insurance

Join to apply for the Quality Analyst – Insurance role at Vitech Systems Group.

At Vitech, we believe in the power of technology to simplify complex business processes. Our mission is to bring better software solutions to market, addressing the intricacies of the insurance and retirement industries. We combine deep domain expertise with the latest technological advancements to deliver innovative, user‑centric solutions that future‑proof and empower our clients to thrive in an ever‑changing landscape.

Location: Hyderabad

What you will do:

Quality Assurance

• Develop, implement, and maintain quality assurance processes specific to migration workflows and documentation.
• Conduct regular audits of case files, client interactions, and service delivery standards to ensure compliance with legal and organizational requirements.

Automation Implementation

• Identify manual processes and introduce automation solutions to optimize efficiency.
• Develop and execute automated test scripts.
• Evaluate and integrate automation tools like Robot Framework and Selenium Web Driver, ensuring they are reusable, robust, and well‑documented.

Process Optimization

• Identify inefficiencies in migration processes and recommend improvements.
• Work closely with process owners to standardize and streamline workflows.

Compliance Management

• Ensure adherence to industry‑specific legal requirements.
• Regularly update the team about regulatory changes and their impact on business operations.

Testing & Reporting

• Develop and execute test plans for software or systems supporting migration processes.
• Generate detailed reports on quality metrics, trends, and areas for improvement.

Team Collaboration

• Act as a liaison between quality assurance, legal, and operational teams to ensure alignment on quality standards.
• Provide training and mentorship to junior quality analysts.

Risk Management

• Identify potential risks in migration cases or systems and suggest mitigation strategies.
• Document and communicate risk findings to stakeholders.

Client Experience

• Ensure a consistent and high‑quality client experience by monitoring service standards.
• Address quality‑related client concerns and work towards resolution promptly.

What We're Looking For:

• Experience: 3–5 years as a quality analyst, specifically working with n‑tiered Cloud Native applications on the AWS platform.
• Industry Knowledge: Understanding of insurance regulations, industry trends, and compliance requirements.
• Technical Skills: Proficiency in automated testing tools such as Robot Framework and Selenium Web Driver, and defect management systems such as JIRA.
• Communication: Excellent written and verbal communication skills to effectively liaise with clients, internal teams, and stakeholders.
• Attention to Detail: Strong analytical and problem‑solving skills, focusing on identifying root causes and areas for improvement.
• Agility: Familiarity with Agile methodologies and exploratory testing; ability to manage multiple tasks and deadlines effectively.
• Education: Bachelor’s degree (Computer‑related).

Benefits & Growth Opportunities:

• Innovative Environment: Work with cutting‑edge SaaS Cloud Native applications on the AWS platform.
• Professional Growth: Advance your career in a collaborative and dynamic workplace.
• Impactful Work: Play a critical role in delivering high‑quality solutions that make a difference.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Quality Assurance

Industries

• Software Development