Quality Analyst - Enago (Remote)

Crimson Interactive Pvt. Ltd; Mumbai Suburban; Hybrid; INR 400,000 - 600,000; Full time

Benefits offered by this job

Flexible working hours

Training and development opportunities

Job summary

A leading editing and publishing company located in Mumbai is seeking a Quality Analyst to oversee the quality management of freelancers and in-house editors. You'll be responsible for conducting quality audits, training personnel, and ensuring adherence to editorial processes. The ideal candidate will have a strong background in Physical Science and Engineering, along with excellent editing and communication skills. This role offers a chance to work in a dynamic environment with a collaborative team.

Qualifications

• Minimum 1 year of experience in editing or language quality checks.
• High proficiency in written and spoken English.
• Ability to explain language concepts to non-experts.

Responsibilities

• Conduct quality audits of freelancers and in-house editors.
• Train in-house editors on editorial processes.
• Collaborate with project management to handle client concerns.

Skills

Editing and proofreading

Quality auditing

Multitasking

Communication skills

MS Office proficiency

Education

B.Tech/M.Tech/MS/Ph.D. in Physical Science and Engineering

Tools

MS Excel

MS Word

Job description

Job Description: Quality Analyst Physical Sciences and Engineering

End-to-End Quality Management of Freelancers (FLs) and In-house Editors (IHEs)

Ability to edit, proofread, and review academic documents at a high speed and with high quality/precision

Checking and improving the quality of FLs/IHEs through regular quality audits

Monitoring trends and facilitating decision-making related to FL/IHE quality

Explaining grammatical concepts, checking process adherence, and building resources for FLs/IHEs: maintaining healthy and professional communication on a regular basis

Attending to and resolving FL/IHE queries (English/content & editorial processes)

Conduct training sessions for IHEs (English & in-house editorial processes)

Operations Management (inter- and intra-team coordination and communication)

Working in collaboration with the Project Management and Client Servicing teams to understand and efficiently handle client concerns, projects, and consultations

Working in collaboration with the Freelancer Recruitment team to hire high-quality FLs for different services and projects

Working in collaboration with our editors for special projects and consultations

Ensuring continuous editor training and development

Working on several developmental activities and projects for clients

Working on data, analyses, and reports as and when required

Mandatory Work Experience and Skill Requirements:

Minimum 1 year of experience in editing/copyediting and/or conducting language quality checks (should be interested in learning new concepts along with language)

High proficiency in written and spoken English (near-native) and the ability to explain language concepts to a layperson

Ability to multitask, demonstrate urgency and drive, excellent time management skills, ability to work in a deadline-driven environment

Proficiency in MS Office (primarily Excel and Word)

Open to participating and overseeing team tasks and activities

Preferred Skills and Achievements:

Experience in the publishing of scholarly papers in academic journals and the ability to follow a publication’s guidelines (style manual, handbook, etc.)

Ability and inclination to take on responsibilities beyond a defined role

Knowledge of the STEM industry

Qualification:- B.Tech/ M.Tech/ MSC/Ph.D. Physical Science and Engineering, the below-mentioned subject area

• Physics
• Mathematics
• Geology
• Astronomy
• Information Science
• Computer Science
• Electrical Engineering
• Chemical Engineering
• Mechanical Engineering
• Civil Engineering
• Telecommunication

Job Description: Quality Analyst Physical Sciences and Engineering

Location: Goregaon, Mumbai / Remote

Working days: 5 days

End-to-End Quality Management of Freelancers (FLs) and In-house Editors (IHEs)

Ability to edit, proofread, and review academic documents at a high speed and with high quality/precision

Checking and improving the quality of FLs/IHEs through regular quality audits

Monitoring trends and facilitating decision-making related to FL/IHE quality

Explaining grammatical concepts, checking process adherence, and building resources for FLs/IHEs: maintaining healthy and professional communication on a regular basis

Attending to and resolving FL/IHE queries (English/content & editorial processes)

Conduct training sessions for IHEs (English & in-house editorial processes)

Operations Management (inter- and intra-team coordination and communication)

Working in collaboration with the Project Management and Client Servicing teams to understand and efficiently handle client concerns, projects, and consultations

Working in collaboration with the Freelancer Recruitment team to hire high-quality FLs for different services and projects

Working in collaboration with our editors for special projects and consultations

Ensuring continuous editor training and development

Working on several developmental activities and projects for clients

Working on data, analyses, and reports as and when required

Mandatory Work Experience and Skill Requirements:

Minimum 1 year of experience in editing/copyediting and/or conducting language quality checks (should be interested in learning new concepts along with language)

High proficiency in written and spoken English (near-native) and the ability to explain language concepts to a layperson

Ability to multitask, demonstrate urgency and drive, excellent time management skills, ability to work in a deadline-driven environment

Proficiency in MS Office (primarily Excel and Word)

Open to participating and overseeing team tasks and activities

Preferred Skills and Achievements:

Experience in the publishing of scholarly papers in academic journals and the ability to follow a publication’s guidelines (style manual, handbook, etc.)

Ability and inclination to take on responsibilities beyond a defined role

Knowledge of the STEM industry

Qualification:- B.Tech/ M.Tech/ MSC/Ph.D. Physical Science and Engineering, the below-mentioned subject area

• Physics
• Chemistry
• Mathematics
• Geology
• Astronomy
• Information Science
• Computer Science
• Electrical Engineering
• Electronics Engineering
• Chemical Engineering
• Mechanical Engineering
• Civil Engineering
• Telecommunication

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