Quality Analyst
TP
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Résumé du poste
Teleperformance DIBS in Chennai is seeking a Quality Analyst (QA) for International Voice Banking to ensure quality across call processes and audits, supporting customer interactions and process improvements.
The role requires 1-4 years of QA experience in an International Voice Banking environment, with strong communication and analytical skills, and willingness to work night shifts from Perungalthur, Chennai.
Qualifications
- Experience as QA in International Voice Process
- Banking/BFSI experience preferred
- Call audits, quality monitoring & feedback
- Strong communication and analytical skills
- Comfortable working in night shifts
Connaissances
Description du poste
Quality Analyst (QA) - International Voice Banking
Location: Perungalthur, Chennai
Shift: Night Shift
Experience: 1-4 Years
Process: International Voice Banking
Requirements:
- Experience as QA in International Voice Process
- Banking/BFSI experience preferred
- Call audits, quality monitoring & feedback
- Strong communication and analytical skills
- Comfortable working in night shifts
neetu.pillai@teleperformancedibs.com
WhatsApp only : 9076011128
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