Quality Analyst

Savista; Chennai District; On-site; INR 500,000 - 800,000; Full time

Job summary

Savista is seeking a Quality Analyst for AR processes in India to ensure adherence to quality standards and project guidelines. You will conduct audits, analyze findings, and support ramp-up with targeted training.

The role emphasizes RCA, data interpretation, and collaboration with Operations to drive corrective actions while maintaining HIPAA data confidentiality and client policy compliance.

Qualifications

• Minimum 2 years of experience as a Quality Analyst in AR.
• Strong analytical, data interpretation, and Root Cause Analysis (RCA) skills.
• Proficiency in MS Excel and other MS Office applications.
• Excellent communication, typing, and keyboarding skills.
• Ability to work effectively as a team player and adapt to different shifts and teams.
• Highly disciplined, detail-oriented, and process-driven professional.

Responsibilities

• Conduct quality and process audits to ensure compliance with quality standards and project guidelines.
• Analyze audit findings, identify error trends, and perform Root Cause Analysis (RCA).
• Provide constructive feedback, conduct refresher training sessions, and support new team members during the ramp-up phase.
• Prepare and share daily, weekly, and monthly audit reports, dashboards, and quality metrics.
• Collaborate with Operations teams to drive corrective actions and process improvement initiatives.
• Support project transitions and continuous improvement programs.
• Ensure adherence to client policies, HIPAA regulations, and data confidentiality requirements.

Skills

Analytical thinking

Data interpretation

RCA

Communication

Typing

Teamwork

Shift adaptability

Detail-oriented

Process-driven

Tools

MS Excel

MS Office

Job description

Responsibilities

• Conduct quality and process audits to ensure compliance with quality standards and project guidelines.


• Analyze audit findings, identify error trends, and perform Root Cause Analysis (RCA).


• Provide constructive feedback, conduct refresher training sessions, and support new team members during the ramp-up phase.


• Prepare and share daily, weekly, and monthly audit reports, dashboards, and quality metrics.


• Collaborate with Operations teams to drive corrective actions and process improvement initiatives.


• Support project transitions and continuous improvement programs.


• Ensure adherence to client policies, HIPAA regulations, and data confidentiality requirements.

Requirements

• Minimum 2 years of experience as a Quality Analyst in AR is mandatory.


• Strong analytical, data interpretation, and Root Cause Analysis (RCA) skills.


• Proficiency in MS Excel and other MS Office applications.


• Excellent communication, typing, and keyboarding skills.


• Ability to work effectively as a team player and adapt to different shifts and teams.


• Highly disciplined, detail-oriented, and process-driven professional.