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Job summary
A leading electrical goods manufacturer is seeking a quality management professional with over 7 years of experience. The role focuses on ensuring compliance of finished goods with quality standards, managing outgoing quality strategies, reducing customer complaints, and conducting audits. Candidates should have a strong grasp of quality management systems and tools like ISO 9001, FMEA, and SAP QM. The position is full time, located in Uttarakhand, with a commitment to maintaining high-quality output.
Qualifications
7+ years of experience in Incoming quality management.
Strong knowledge of quality management systems and tools.
Responsibilities
Ensure compliance of finished goods with quality standards.
Develop and manage quality strategies and metrics.
Implement Outgoing Quality Inspection processes.
Control and reduce customer complaints and defects.
Lead root cause analysis and corrective actions.
Skills
Quality management systems (ISO 9001)
FMEA
SPC
8D
Error Proofing
SAP QM
Job description
Ensure 100% compliance of finished goods with approved quality standards before dispatch.
Develop and manage Outgoing quality strategies based on the current challenges and establish & maintain OQC performance metrics, KPIs, and scorecards.
Implement and monitor Outgoing Quality Inspection (OQI) processes, checklists, and sampling plans (AQL).
Approve or reject outgoing products and ensure proper segregation and traceability of non-conforming material.
Control and reduce customer complaints, field failures, and rejection rates.
Lead root cause analysis (RCA) and ensure effective corrective & preventive actions (CAPA).
Monitor OQC KPIs such as PPM, rejection rate, response time, and despatch quality.
Strong hands-on experience on SAP QM.
Strong knowledge of manufacturing processes and quality systems.
Ensure proper traceability, packing quality, labelling, and FIFO adherence.
Ensure proper documentation and adherence to quality systems and standards.
Support internal and external audits (ISO 9001:2015, BIS and E&Y etc).
Thorough understanding of Quality management tools like PPAP, SPC, Measurement System Analysis, 8D, Poka-Yoke (Error Proofing), FMEA (Failure Mode and Effects analysis), Control Plans, QAP (Quality Assurance Plan) etc.
Present regular reports on outgoing quality performance and improvement initiatives to senior management.
Coordinate with production, CRI, dispatch, logistics, and planning teams to ensure smooth and compliant shipments.
Ability to take ownership and make quality-based decisions under pressure.
Qualifications
7 + Years of experience in Incoming quality management
Strong knowledge of quality management systems (ISO 9001, Quality tools, FMEA, 8D, SPC, GD&T, BIS etc.)