QA Test Engineer - KYC and Customer Servicing

ACURA SOLUTIONS LTD; Bengaluru; On-site; INR 500,000 - 1,000,000; Full time

Job summary

ACURA SOLUTIONS LTD in Bengaluru is seeking a QA Test Engineer focused on KYC and customer servicing to join our banking tech team. You will design, implement, and execute test plans to ensure onboarding and servicing apps meet quality and compliance standards.

Collaborate with developers and product managers to identify defects and improve test coverage. Responsibilities include conducting regression and performance testing, reviewing requirements for testability, and adapting strategies to

Qualifications

• Proven QA testing experience in banking/KYC environments.
• Comfort with test design, case creation and execution.
• Understanding of onboarding and customer servicing processes.

Responsibilities

• Develop and execute comprehensive test plans and test cases for KYC and customer servicing applications.
• Collaborate with developers to understand functionality and design effective testing strategies.
• Identify, document, and track defects using appropriate tools, ensuring timely resolution.
• Conduct regression and performance testing to ensure stability and reliability.
• Participate in requirement reviews and provide feedback on testability and quality.
• Stay updated with industry trends and compliance requirements in QA and banking.

Skills

QA Testing

KYC

Banking Domain

Test Design

Regression Testing

Analytical Skills

Job description

We are seeking a skilled QA Test Engineer specializing in KYC (Know Your Customer) and Customer Servicing to join our dynamic team in Karnataka. The ideal candidate will have a strong background in quality assurance within the banking domain, ensuring that our onboarding processes and customer servicing applications meet the highest standards of quality and compliance. As a QA Test Engineer, you will be responsible for designing, implementing, and executing test plans and test cases for various applications related to KYC and customer servicing. You will work closely with cross-functional teams, including developers and product managers, to identify and resolve issues, ensuring that our products are delivered on time and meet customer expectations.

Key Responsibilities:

• Develop and execute comprehensive test plans and test cases for KYC and customer servicing applications.
• Collaborate with development teams to understand application functionality and design effective testing strategies.
• Identify, document, and track defects using appropriate tools, ensuring timely resolution.
• Conduct regression testing and performance testing to ensure application stability and reliability.
• Participate in requirement reviews and provide feedback on testability and quality aspects.
• Stay updated with industry trends and best practices in QA and banking regulations.

Required Skills:

• Proven experience in QA testing, particularly in KYC and customer servicing applications.
• Strong understanding of the banking domain and related compliance requirements.
• Familiarity with testing tools and methodologies.
• Excellent analytical and problem-solving skills.
• Strong communication skills to effectively collaborate with team members and stakeholders.

If you are passionate about quality assurance and have a keen interest in the banking sector, we encourage you to apply for this exciting opportunity to contribute to our mission of delivering exceptional customer experiences.