qa manager for aerospace

Sorath Ortho — A Division of Sigma Surgical; Ahmedabad District; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Sorath Ortho, a division of Sigma Surgical, seeks an experienced Quality Assurance Manager to lead the QMS for aerospace-grade components. You will ensure AS9100, ISO, NADCAP, and customer requirements are met while driving a strong quality culture across Engineering, Production, and Supply Chain.

Responsibilities include maintaining audit programs, managing NCR/CAPA, and coordinating supplier quality and metrology activities. Strong leadership and problem-solving are essential.

Qualifications

• 8–15 years of experience in Quality Assurance within aerospace, aviation, or other critical manufacturing.
• Strong knowledge of AS9100 and ISO 9001.
• Experience with aerospace customer audits, NADCAP familiarity a plus.
• Proven leadership, problem-solving, and data-driven improvement skills.

Responsibilities

• Lead the Quality Management System (QMS) per AS9100 requirements.
• Maintain AS9100 certification and audit readiness across the site.
• Develop and manage internal and external audit programs and CAPA processes.
• Drive NCR/NCRB, deviation, and corrective-action activities with root-cause analyses.
• Support new product development, process quality planning, and supplier quality management.
• Mentor QA/QC team and establish a culture of quality and compliance.

Skills

Quality Assurance

Audit Leadership

Root Cause Analysis

QMS & AS9100

Leadership & Mentoring

Process Improvement

Documentation

Education

AS9100 Lead Auditor certification

Tools

CMM

PFMEA

MSA

Control Plans

Job description

We are looking for an experienced and highly responsible Quality Assurance Manager to lead and maintain the Quality Management System for our precision/critical aerospace component manufacturing operations.

The candidate will be responsible for ensuring compliance with AS9100, applicable ISO requirements, customer-specific requirements, statutory/regulatory requirements, and applicable special-process/NADCAP requirements. The QA Manager will drive a strong quality culture across the organization and work closely with Engineering, Production, Supply Chain, PPC, and customers.

Key Roles & Responsibilities

1. Quality Management System (QMS)

• Establish, implement, maintain, and continually improve the Quality Management System in accordance with AS9100 requirements.
• Ensure all manufacturing and support processes operate according to approved procedures, specifications, drawings, and customer requirements.
• Maintain QMS documentation, procedures, quality manuals, forms, records, and documented information.
• Ensure effective document and revision control throughout the organization.
• Monitor QMS performance and report key quality indicators to top management.

2. AS9100 & Aerospace Compliance

• Lead the organization in maintaining AS9100 certification and audit readiness.
• Coordinate certification, surveillance, customer, regulatory, and internal audits.
• Ensure compliance with customer-specific aerospace quality requirements.
• Support applicable NADCAP/special-process compliance and supplier approvals.
• Ensure effective implementation of product safety, counterfeit-part prevention, configuration management, and risk-based controls.

3. Internal & External Audits

• Develop and manage the annual internal audit program.
• Conduct process, system, product, and compliance audits.
• Coordinate external certification and customer audits.
• Ensure timely closure of audit findings and non-conformities.
• Verify effectiveness of corrective actions.

4. Non-Conformance & Corrective Action

• Manage NCR/NCRB, CAPA, deviation, concession, and corrective-action processes.
• Lead structured root-cause analysis using methodologies such as 5-Why, Fishbone, 8D, and other appropriate problem-solving tools.
• Ensure containment actions are implemented immediately for critical quality issues.
• Monitor recurring defects and drive permanent corrective and preventive actions.
• Coordinate customer complaints and ensure timely investigation and response.

5. New Product Development & Quality Planning

• Participate in contract review, feasibility review, and new product introduction (NPI).
• Support preparation and review of process flow, PFMEA, Control Plans, inspection plans, and quality requirements.
• Coordinate First Article Inspection (FAI) requirements, including AS9102 where contractually applicable.
• Ensure customer and drawing requirements are correctly translated into manufacturing and inspection controls.

6. Manufacturing Quality Assurance

• Ensure effective controls for incoming, in-process, and final product verification.
• Ensure proper identification, traceability, preservation, and status control of aerospace components.
• Monitor manufacturing quality performance and identify opportunities for improvement.
• Ensure non-conforming material is properly identified, segregated, controlled, and dispositioned by authorized personnel.
• Ensure critical characteristics and key characteristics are adequately controlled.
• Establish supplier quality requirements and supplier approval criteria.
• Participate in supplier evaluation, qualification, audits, and performance monitoring.
• Monitor supplier rejection, SCAR, delivery quality, and corrective actions.
• Ensure outsourced processes and special-process suppliers meet customer and aerospace requirements.
• Coordinate with Procurement and Engineering for supplier development.
• Ensure inspection and measuring equipment is properly controlled and calibrated.
• Monitor calibration schedules and traceability of measurement standards.
• Ensure appropriate measurement methods, gauges, CMM programs, and inspection equipment are available.
• Support Measurement System Analysis (MSA) and Gauge R&R where applicable.

9. Customer Quality Management

• Act as a key quality contact for aerospace customers.
• Coordinate customer complaints, quality concerns, corrective actions, and technical quality discussions.
• Prepare and submit 8D/CAPA responses within agreed timelines.
• Support customer audits, source inspections, FAI reviews, and quality meetings.
• Monitor customer scorecards and initiate improvement actions where required.

10. Quality Performance & Continuous Improvement

• Establish and monitor quality KPIs such as rejection rate, scrap, rework, customer complaints, supplier PPM, internal PPM, COPQ, audit findings, and CAPA closure.
• Conduct trend analysis and initiate improvement projects.
• Drive defect prevention rather than dependence on final inspection.
• Promote Lean, Kaizen, Six Sigma, mistake-proofing, and continuous-improvement practices where appropriate.
• Prepare quality data and reports for Management Review Meetings.
• Identify quality-related risks and opportunities and ensure appropriate mitigation plans.
• Monitor effectiveness of actions arising from management reviews, audits, customer feedback, and risk assessments.
• Escalate significant product safety, compliance, and customer-quality risks to top management.
• Lead, develop, and mentor the QA/QC team.
• Define responsibilities and competency requirements for quality personnel.
• Identify training needs and ensure appropriate technical and QMS training.
• Develop a culture where quality personnel have the authority to raise concerns and stop or hold processes/products when requirements are not met.

We are looking for an experienced and highly responsible Quality Assurance Manager to lead and maintain the Quality Management System for our precision/critical aerospace component manufacturing operations.

The candidate will be responsible for ensuring compliance with AS9100, applicable ISO requirements, customer-specific requirements, statutory/regulatory requirements, and applicable special-process/NADCAP requirements. The QA Manager will drive a strong quality culture across the organization and work closely with Engineering, Production, Supply Chain, PPC, and customers.

Key Roles & Responsibilities

1. Quality Management System (QMS)

• Establish, implement, maintain, and continually improve the Quality Management System in accordance with AS9100 requirements.
• Ensure all manufacturing and support processes operate according to approved procedures, specifications, drawings, and customer requirements.
• Maintain QMS documentation, procedures, quality manuals, forms, records, and documented information.
• Ensure effective document and revision control throughout the organization.
• Monitor QMS performance and report key quality indicators to top management.

2. AS9100 & Aerospace Compliance

• Lead the organization in maintaining AS9100 certification and audit readiness.
• Coordinate certification, surveillance, customer, regulatory, and internal audits.
• Ensure compliance with customer-specific aerospace quality requirements.
• Support applicable NADCAP/special-process compliance and supplier approvals.
• Ensure effective implementation of product safety, counterfeit-part prevention, configuration management, and risk-based controls.

3. Internal & External Audits

• Develop and manage the annual internal audit program.
• Conduct process, system, product, and compliance audits.
• Coordinate external certification and customer audits.
• Ensure timely closure of audit findings and non-conformities.
• Verify effectiveness of corrective actions.

4. Non-Conformance & Corrective Action

• Manage NCR/NCRB, CAPA, deviation, concession, and corrective-action processes.
• Lead structured root-cause analysis using methodologies such as 5-Why, Fishbone, 8D, and other appropriate problem-solving tools.
• Ensure containment actions are implemented immediately for critical quality issues.
• Monitor recurring defects and drive permanent corrective and preventive actions.
• Coordinate customer complaints and ensure timely investigation and response.

5. New Product Development & Quality Planning

• Participate in contract review, feasibility review, and new product introduction (NPI).
• Support preparation and review of process flow, PFMEA, Control Plans, inspection plans, and quality requirements.
• Coordinate First Article Inspection (FAI) requirements, including AS9102 where contractually applicable.
• Ensure customer and drawing requirements are correctly translated into manufacturing and inspection controls.

6. Manufacturing Quality Assurance

• Ensure effective controls for incoming, in-process, and final product verification.
• Ensure proper identification, traceability, preservation, and status control of aerospace components.
• Monitor manufacturing quality performance and identify opportunities for improvement.
• Ensure non-conforming material is properly identified, segregated, controlled, and dispositioned by authorized personnel.
• Ensure critical characteristics and key characteristics are adequately controlled.
• Establish supplier quality requirements and supplier approval criteria.
• Participate in supplier evaluation, qualification, audits, and performance monitoring.
• Monitor supplier rejection, SCAR, delivery quality, and corrective actions.
• Ensure outsourced processes and special-process suppliers meet customer and aerospace requirements.
• Coordinate with Procurement and Engineering for supplier development.
• Ensure inspection and measuring equipment is properly controlled and calibrated.
• Monitor calibration schedules and traceability of measurement standards.
• Ensure appropriate measurement methods, gauges, CMM programs, and inspection equipment are available.
• Support Measurement System Analysis (MSA) and Gauge R&R where applicable.

7. Supplier Quality

• Establish supplier quality requirements and supplier approval criteria.
• Participate in supplier evaluation, qualification, audits, and performance monitoring.
• Monitor supplier rejection, SCAR, delivery quality, and corrective actions.
• Ensure outsourced processes and special-process suppliers meet customer and aerospace requirements.
• Coordinate with Procurement and Engineering for supplier development.

8. Metrology & Calibration

• Ensure inspection and measuring equipment is properly controlled and calibrated.
• Monitor calibration schedules and traceability of measurement standards.
• Ensure appropriate measurement methods, gauges, CMM programs, and inspection equipment are available.
• Support Measurement System Analysis (MSA) and Gauge R&R where applicable.

9. Customer Quality Management

• Act as a key quality contact for aerospace customers.
• Coordinate customer complaints, quality concerns, corrective actions, and technical quality discussions.
• Prepare and submit 8D/CAPA responses within agreed timelines.
• Support customer audits, source inspections, FAI reviews, and quality meetings.
• Monitor customer scorecards and initiate improvement actions where required.

10. Quality Performance & Continuous Improvement

• Establish and monitor quality KPIs such as rejection rate, scrap, rework, customer complaints, supplier PPM, internal PPM, COPQ, audit findings, and CAPA closure.
• Conduct trend analysis and initiate improvement projects.
• Drive defect prevention rather than dependence on final inspection.
• Promote Lean, Kaizen, Six Sigma, mistake-proofing, and continuous-improvement practices where appropriate.
• Prepare quality data and reports for Management Review Meetings.
• Identify quality-related risks and opportunities and ensure appropriate mitigation plans.
• Monitor effectiveness of actions arising from management reviews, audits, customer feedback, and risk assessments.
• Escalate significant product safety, compliance, and customer-quality risks to top management.

11. Management Review & Risk Management

• Prepare quality data and reports for Management Review Meetings.
• Identify quality-related risks and opportunities and ensure appropriate mitigation plans.
• Monitor effectiveness of actions arising from management reviews, audits, customer feedback, and risk assessments.
• Escalate significant product safety, compliance, and customer-quality risks to top management.

12. Team Leadership

• Lead, develop, and mentor the QA/QC team.
• Define responsibilities and competency requirements for quality personnel.
• Identify training needs and ensure appropriate technical and QMS training.
• Develop a culture where quality personnel have the authority to raise concerns and stop or hold processes/products when requirements are not met.

Preferred Qualification & Experience

• Preferably 8–15 years of experience in Quality Assurance within aerospace, aviation, precision engineering, automotive, medical device, or other critical manufacturing industries.
• Minimum 3–5 years of experience in a managerial/leadership quality role preferred.
• Strong practical knowledge of AS9100 and ISO 9001.
• Experience with aerospace customer audits and certification audits.
• Knowledge of AS9102 FAI, PFMEA, Control Plans, MSA, SPC, CAPA, 8D, RCA, and risk management.
• Understanding of NADCAP and aerospace special processes is highly desirable.
• Experience in precision CNC machining and critical component manufacturing is preferred.
• Strong knowledge of GD&T, engineering drawings, inspection methods, CMM, and metrology is desirable.
• AS9100 Internal Auditor/Lead Auditor qualification will be an advantage.

Key Skills

Strong leadership and communication skills, analytical problem-solving ability, customer handling, audit management, root-cause analysis, documentation discipline, technical drawing interpretation, cross-functional coordination, and a strong commitment to aerospace product quality and safety.

Reporting

Reports To: Head of Quality / Plant Head / COO / Top Management, depending on organizational structure.

• The QA Manager must have sufficient organizational authority and independence to elevate quality and product-safety concerns without being influenced by production or delivery pressures.