QA Automation Engineer Contact Center IVR

Tekskills Inc.; Kolkata District; Hybrid; INR 1,300,000 - 2,100,000; Full time

Job summary

Tekskills Inc. is seeking a QA Automation Engineer with 7+ years of experience to work on Contact Centre Technologies (CCTech) and IVR testing. Roles are available in Hyderabad, Bangalore, Pune, or Trivandrum.

You will build API automation using RestAssured and Core Java, implement UI automation, and participate in end-to-end QA processes with strong collaboration and communication.

Qualifications

• 7+ years of experience in QA automation
• Experience with Contact Centre Technologies (CCTech) and IVR testing
• Strong API automation using RestAssured and Core Java
• UI automation experience and cross-functional collaboration

Responsibilities

• Design and implement automated test suites for contact center IVR systems
• Develop API automation tests using RestAssured and Core Java
• Build and maintain UI automation and end-to-end QA processes
• Collaborate with cross-functional teams to improve product quality

Skills

Contact Centre Technology (CCTech)

IVR Testing & Automation

API Automation

API Testing

Core Java

RestAssured

UI Automation

Quality Assurance

Job description

Role & responsibilities

Looking Only Immediate/NP Serving Candidate

We're Hiring | QA Automation Engineer Contact Center & IVR

We are looking for an experienced QA Automation Engineer with strong expertise in Contact Centre Technologies (CCTech) and IVR Testing.

Locations:

Hyderabad | Bangalore | Pune | Trivandrum

Experience:

7+ Years

Key Skills:

• Contact Centre Technology (CCTech)
• IVR Testing & Automation
• API Automation
• API Testing
• Core Java
• RestAssured
• UI Automation
• Quality Assurance

What We're Looking For:

• Strong experience in Contact Center and IVR technologies
• Hands-on expertise in API Automation using RestAssured and Core Java
• Experience in UI Automation and end-to-end QA processes
• Excellent communication and collaboration skills