QA Automation Engineer Contact Center IVR

Tekskills Inc.; Bengaluru; Hybrid; INR 1,500,000 - 2,000,000; Full time

Job summary

Tekskills Inc. is seeking an experienced QA Automation Engineer with deep expertise in Contact Center Technologies (CCTech) and IVR testing. The candidate will join a team delivering robust automation for IVR, API, and UI layers across multiple locations.

The role requires hands-on experience in API automation (RestAssured) and Core Java, with a focus on end-to-end QA processes and effective collaboration with development and product teams.

Qualifications

• Must have strong experience with Contact Center Technology (CCTech) and IVR testing/automation.
• Hands-on API automation using RestAssured and Java.
• Experience with UI automation and end-to-end QA processes.

Responsibilities

• Lead QA automation efforts for contact center and IVR testing.
• Design and implement API automation and UI tests across stacks.
• Collaborate with cross-functional teams to ensure high-quality releases.

Skills

Contact Centre Technology (CCTech)

IVR Testing & Automation

API Automation

API Testing

Quality Assurance

Tools

Core Java

RestAssured

UI Automation

Job description

Role & responsibilities

Looking Only Immediate/NP Serving Candidate

We're Hiring | QA Automation Engineer Contact Center & IVR

We are looking for an experienced QA Automation Engineer with strong expertise in Contact Centre Technologies (CCTech) and IVR Testing.

Locations: Hyderabad | Bangalore | Pune | Trivandrum
Experience: 7+ Years

Key Skills:
Contact Centre Technology (CCTech)
IVR Testing & Automation
API Automation
API Testing
Core Java
RestAssured
UI Automation
Quality Assurance

What We're Looking For:

• Strong experience in Contact Center and IVR technologies
• Hands-on expertise in API Automation using RestAssured and Core Java
• Experience in UI Automation and end-to-end QA processes
• Excellent communication and collaboration skills