QA Automation Engineer Contact Center IVR

Tekskills Inc.; Dadri; Hybrid; INR 1,200,000 - 2,400,000; Full time

Job summary

Tekskills Inc. seeks an experienced QA Automation Engineer specialized in Contact Center Technologies (CCTech) and IVR Testing. The role focuses on building robust automation for API and UI layers, ensuring end-to-end QA across multiple contact center workflows.

Strong collaboration and communication are essential for delivery in a fast-moving environment. Locations include Hyderabad, Bangalore, Pune, and Trivandrum, with 7+ years of relevant experience preferred.

Qualifications

• Strong experience in Contact Center and IVR technologies.
• Hands-on API Automation using RestAssured and Core Java.
• Experience in UI Automation and end-to-end QA processes.
• Excellent communication and collaboration skills.

Responsibilities

• Develop and execute API automation suites for IVR/CC technologies.
• Collaborate with cross-functional teams to ensure thorough test coverage and timely releases.

Skills

CCTech

IVR Testing

API Automation

API Testing

Core Java

RestAssured

UI Automation

Quality Assurance

Job description

Role & responsibilities

Looking Only Immediate/NP Serving Candidate

We're Hiring | QA Automation Engineer Contact Center & IVR

We are looking for an experienced QA Automation Engineer with strong expertise in Contact Centre Technologies (CCTech) and IVR Testing.

Locations: Hyderabad | Bangalore | Pune | Trivandrum
Experience: 7+ Years

Key Skills:
Contact Centre Technology (CCTech)
IVR Testing & Automation
API Automation
API Testing
Core Java
RestAssured
UI Automation
Quality Assurance

What We're Looking For:

• Strong experience in Contact Center and IVR technologies
• Hands-on expertise in API Automation using RestAssured and Core Java
• Experience in UI Automation and end-to-end QA processes
• Excellent communication and collaboration skills