PVT Zaheerabad - EPT

Mahindra & Mahindra Limited; Zahirabad mandal; Sur place; INR 1 800 000 - 3 000 000; Plein temps

Résumé du poste

Mahindra and Mahindra Limited in India seeks an experienced Quality Assurance leader for EV programs.

The role focuses on reducing warranty issues through structured problem solving, field data analysis, and cross-functional collaboration across Design, Manufacturing Quality, and Supplier Quality teams.

Qualifications

• Thorough knowledge of EV architecture including HV & LV subsystems.
• Proficient in problem-solving methods such as 8D, QC Story and DOE.
• Understanding of warranty handling practices in EVs.
• Strong data analytics skills for field and production data.
• Ability to read GD&T drawings and 3D models.
• Solid understanding of product development and verification processes.
• Experience in leading teams and driving engagement.
• Excellent interpersonal communication for cross-functional collaboration.
• Knowledge of electrical manufacturing processes (SMT, box build, wire harnesses, motors, switches, lights, sensors).

Responsabilités

• Reduce warranty repairs by resolving top field failures using a structured resolution process.
• Coordinate with Customer Care to monitor product quality in the field and ensure timely closure of concerns.
• Drive improvement projects with Design, Manufacturing Quality and Supplier Quality teams.
• Compile and update lessons learned and apply them to new product development.
• Conduct field/dealer visits to identify early alarms and train dealer teams.
• Carry out sustenance and yard audits to ensure ongoing action and production discipline.
• Review and publish model dashboards for management to highlight quality risks and warranty trends.

Connaissances

EV architecture knowledge

Problem-solving tools

Warranty handling understanding

Data analytics

GD&T & 3D model reading

Product development process

Team leadership

Interpersonal communication

Electrical manufacturing processes

8D methodology

QC Story

DOE

Formation

BE - Electrical and Electronics

Outils

8D

QC Story

DOE

Description du poste

Select how often (in days) to receive an alert:

1. Reduction in Warranty RPT (Repairs per 1000), Warranty CPU (Cost Per Unit), Unscheduled Visit & Walk home RPT by resolving the top field failure using structured resolution process.
2. Coordinate with Customer Care for monitoring product quality status in field. Ensure Speedy & time bound closure of emerging concerns & immobilization concerns. Monitoring of effectivity of actions taken in past.
3. Collaborate & Drive improvement project with Design Team, Manufacturing Quality & Supplier quality for taking timely action for closure of field concerns.
4. Compilation and timely updation of lessons learnt from similar product families. Ensuring same are implemented for new product development as input for prevention of known issues.
5. Conducting Field / Dealer visit for identifying early alarms in field, gather customer feedback and ensuring training to dealer team for upskilling.
6. Carryout Sustenance audit, Yard Audit for ensuring sustenence of actions in the running production and despatches .
7. Review and timely publish model dashboard for management review and highlighting key quality risks and warranty trends.

Experience

10-12 years

Industry Preferred

Automotive

Qualifications

B.E - Electrical and Electronics.

General Requirements

· Thorough Knowledge of EV architecture - HV & LV System and sub system. Preferably 3-wheeler / 4-wheeler.
· In-depth understanding of Problem-solving approaches, tools and techniques like 8D, QC story, DOE. Etc.
· Understanding of warranty handling practices. Good understanding of EV diagnostics & failure modes.
· Good Data analytical skills
· Drawing reading and understanding of GD&T and 3D model
· Good understanding of Product development and verification process.
· Team Handling skills and Motivating & Engaging team members
· Effective interpersonal communication for daily collaboration
· Understanding of Electrical Part manufacturing process ( SMT, Box build , Wire harness assembly, motors , switches, lights, sensors etc)

Our commitment to Diversity, Equity, and Inclusion

At Mahindra and Mahindra Limited, we believe that diversity drives innovation, and inclusion is at the heart of everything we do. We are committed to cultivating a workplace where every individual feels valued, respected, and empowered to thrive.
We are proud to be an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to age, caste, race, religion, color, ethnic origin, gender identity, nationality, physical or mental disability, medical condition, sexual orientation, educational background, marital or domestic partnership status, pregnancy or childbirth, veteran status, citizenship status, ancestry, financial status, or any other personal characteristic protected by applicable law.
We actively encourage candidates from all backgrounds to apply and bring their unique perspectives to our teams. We are committed to ensuring an accessible and inclusive experience for all applicants.
Together, we rise by embracing differences and building a future that reflects the communities we serve.

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