Public Relations - Senior Manager (PR Agency)

Team Recruit Consultancies; Delhi; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

A communications agency is seeking a Senior Manager for Public Relations to lead client account teams and ensure satisfaction with agency services. The ideal candidate will have over 7 years of experience, strong problem-solving skills, and expertise in integrated communications. Responsibilities include managing client portfolios, driving growth, and developing strategic recommendations. This full-time position is based in Delhi, India.

Qualifications

• 7+ years of experience in Public Relations or related field.
• Expertise in integrated communications and upselling solutions.
• Solid background in media relations and professional networking.

Responsibilities

• Lead client account teams and oversee account activity.
• Ensure high client satisfaction and retention.
• Drive growth opportunities within client portfolios.
• Develop strategies and campaign recommendations.

Skills

Strong problem-solving skills

Client relationship management

Business development

Team collaboration

Communication solutions expertise

Crisis management

Mentoring and coaching

Ability to work under pressure

Job description

Public Relations - Senior Manager (PR Agency)

A communications agency is hiring for the profile of Public Relations - Senior Manager.

Experience: 7+ years.

Job Role

Leads client account teams in the service delivery of all account activity as well as provides the strategic direction of the account. Has overall responsibility for managing agreed client deliverables based on the client specific scope of work.

Responsible for ensuring a high degree of client satisfaction with the agency and team’s performance as well as a strong focus on client retention.

Possesses strong problem‑solving skills and the ability to see the bigger picture in being able to take immediate action upon client feedback and help solve any issues and client red flags.

Formulates thoughtful points‑of‑views and campaign/ideas recommendations based on broad media, communications, and client landscape.

Independently manages a client portfolio. Drives identification and closure of upsell and growth opportunities within the portfolio. Plays a key role in business development.

Expertise in communication solutions and programmes recommendations to client. Has strong knowledge and competence of the integrated communications landscape and is able to upsell more solutions to the client.

Ensures right staffing for clients and optimises the team for efficient client servicing operations.

Motivates teams to collaborate to deliver consistently high‑quality campaigns and work.

High proficiency in driving service quality, client retention, and growth as well as developing the strategy/annual/quarter plans for the assigned client portfolio.

Provides senior level counsel on media, crisis, messaging, etc.; develops strong professional relationships with key client representatives and builds professional relationships with journalists, analysts and key influencers.

Experience with mentoring, coaching and managing team members.

Ability to work under high pressure/ambiguous/complex situations and environment as demanded by today’s modern communications professional.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Public Relations

Industries

Public Relations and Communications Services

Location: Delhi, India