PTE Demo Trainer - Part Time Consultant

Kraftshala; Bengaluru; On-site; INR 350,000 - 550,000; Full time

Job summary

Kraftshala is expanding its education team in Bengaluru to help thousands of students achieve study abroad dreams. The role focuses on understanding customer needs, explaining product features, and delivering excellent sales service while processing POS purchases.

The ideal candidate has a background in PTE/IELTS teaching or fresh graduates, strong communication, and a proven sales track record. You will engage with customers, meet sales targets, and collaborate with colleagues to ensure

Qualifications

• Taught PTE/IELTS for at least 6 months or fresher who have the examination
• Basic understanding of sales principles and customer service practices
• Proficiency in communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Track record of over-achieving sales quota
• Hands-on experience with POS transactions
• Graduate Degree in any discipline preferably BA/MA in English

Responsibilities

• Assess customers' needs and provide assistance and information on product features
• Ensure high levels of customer satisfaction through excellent sales service
• Answer customer queries
• Process POS purchases
• Go the extra mile to drive sales
• Follow and achieve the department's sales goals on a monthly, quarterly and yearly basis
• Remain knowledgeable on products offered and discuss available options
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers

Skills

PTE/IELTS teaching

Communication skills

Interpersonal skills

Sales principles

Customer service mindset

Sales quota achievement

POS transactions

Education

BA/MA in English

Tools

POS system

Job description

About Role:

We are looking to expand our team of educators to provide PTE education to thousands more and help them achieve their dreams of studying abroad.

The charter for this role will include:

• Assess customers' needs and provide assistance and information on product features
• Ensure high levels of customer satisfaction through excellent sales service
• Answer customer queries
• Process POS (point of sale) purchases
• "Go the extra mile" to drive sales
• Follow and achieve the department's sales goals on a monthly, quarterly and yearly basis
• Remain knowledgeable on products offered and discuss available options
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers

Ideal Persona:

• Taught PTE or IELTS for at least 6 months or fresher who have the examination
• Basic understanding of sales principles and customer service practices
• Proficiency in communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Track record of over-achieving sales quota
• Hands-on experience with POS transactions
• Graduate Degree in any discipline preferably BA/MA in English

Perquisite for this role will include:

• 4 hours of online demo sessions; 6 days a week. ( 5:00PM - 10:00PM)
• Week off - Monday