Psychological Counsellor

Indira Ivf Hospital; Vadodara; On-site; INR 300,000 - 600,000; Full time

Job summary

Indira IVF Hospital in Vadodara seeks a dedicated Patient Counsellor to support couples through IVF/ART processes. You will guide decisions, discuss treatment options, and address emotional needs while coordinating with doctors and staff. The role emphasizes compassionate communication and accurate documentation.

The candidate should hold a Master’s in Psychology with clinical background and have experience in adult counselling. Join a patient-centric team focused on safe, empathetic care.

Qualifications

• MSc in Psychology, Clinical Psychology, or related field.
• MA in Psychology.
• Min. 1 Months of experience in Ault counselling.

Responsibilities

• Counsel couples to ease fears and set realistic expectations for ART and aid decision making.
• Discuss patients' history with treating consultant for care plan.
• Counselling IVF and IUI patients around stimulation, OPU, ET, and Beta HCG.
• Prepare patients by addressing stress, anxiety, and emotional trauma.
• Transcribe orders into medical records as given by the treating consultant.
• Clarify doubts about treatment, procedures, and results at the hospital.
• Help patients overcome mindsets toward infertility and treatments.
• Liaise between patients, doctors, and admin staff for queries.
• Work as patient care coordinator for the centre.
• Explain all procedures and pre-procedure advice to be observed.
• Educate couples about flow of patient visits.
• Explain medications as per Sr. Consultant's prescription.
• Resolve patient queries and brief them about fertility solutions.
• Liaise with patients and staff to ensure seamless centre operations.
• Maintain counselling data/reports.
• Ensure compliance with healthcare regulations and safety standards.
• Maintain patient focus and respond to enquiries using guidelines.

Skills

Excellent communication

Interpersonal skills

Education

M.Sc in Psychology

MA in Psychology

Job description

Role & responsibilities :

• To Counsel Couples to ease fears and anxieties and not to have unreasonable expectations from the ART (or have realistic expectations) and help in decision making after discussing all options.
• Discussing patients history and findings with treating consultant for formulation of a care plan.
• Counselling all IVF and IUI advised patients - At the time of stimulation, before and after OPU, ET and during BETA HCG, (If negative or positive)
• Prepare the patient for treatment by identifying & counselling them for the stress, anxiety, fear, or any other emotional trauma they are going through
• Transcribing any medication or other orders given by the treating consultant into the medical record.
• Clarifying any doubts, the patient/ family may have about treatment/ procedure/ processes at the hospital/ investigation results.
• Enable the patients to overcome mindsets towards infertility issues and treatments
• Liaison between patients and treating doctor or administrative staff for any patient queries.
• To work as patient care coordinator for centre.
• Explaining all procedures to patient as well as all pre-procedure advices to be observed by the patients before procedure.
• Educating couple about flow of patient on various visit
• Explaining Medicine to Couple/Patient as per the prescription advised by the Sr. Consultant
• Resolve patients queries & brief them about various fertility solutions available.
• Liaise with patients and other staff to ensure seamless centre operations.
• To maintain the counselling data/reports
• Ensure compliance with healthcare regulations and safety standards, while maintaining the highest standards in patient care.
• Maintaining patient focus on all times and answering to patient enquiries by using the standard guidelines.

Preferred candidate profile

• M.SC in Psychology, Clinical Psychology, psychology
• MA in Psychology
• Min. 1 Months of experience in Ault counselling
• Excellent communication skills
• Interpersonal skills.