Provisioning & Configuration Associate

Tata Communications Limited; Chennai District; On-site; INR 300,000 - 540,000; Full time

Job summary

Tata Communications Limited in Chennai seeks an entry-level professional with 0-1 years of experience in the Telecom/ISP domain to support service delivery for international customers. Proficiency in Microsoft Office and strong verbal and written communication are required.

The role involves ensuring service readiness, managing end-to-end orders for smooth delivery, and coordinating with suppliers for priority orders while following escalation procedures.

Qualifications

• 0-1 years of experience in Telecom/ISP domain
• Basic understanding of telecom standards & protocols
• Knowledge on Microsoft Office applications

Responsibilities

• Delivery of services for international customers
• Ensure customer-end service readiness
• End to end order management for smooth delivery
• Co-ordinating with suppliers and securing field resources for priority orders and follow escalation matrix
• Strong Verbal and written communications skills

Skills

Telecom/ISP domain

Tools

Microsoft Office

Job description

Key responsibilities

• Candidate with 0-1 years of experience in Telecom/ISP domain
• Basic understanding of telecom standards & protocols
• Knowledge on Microsoft Office applications
• Coordination skills and taking the right approach logically
• Responsible for Delivery of services for international customers
• Ensure customer-end service readiness
• End to end order management for smooth delivery
• Co-ordinating with suppliers and securing field resources for priority orders and follow escalation matrix
• Strong Verbal and written communications skills

Other requirements

• A good team player & good Customer experience /satisfaction.
• Ownership & responsiveness towards the assigned work
• Collaboration with team and other stakeholders