Property Manager

ESL-BRIGHTSTONE REAL ESTATE PRIVATE LIMITED; India; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Brightstone is seeking a seasoned facilities operations professional for a residential site in Pune. The role requires 7–8 years of work experience in facility management within real estate, hotel, construction, or similar sectors, and a degree/diploma in Electrical/Mechanical/Civil/Marine Engineering or equivalent.

On-site, 48 hours per week, reporting to the Operations Manager. You will oversee manpower planning, vendor management, budgeting, compliance with health and safety regulations, and

Qualifications

• Being analytical and meticulous with a strong eye for detail and problem-solving abilities.
• Ability to understand and manage people dynamics within a site operations context.
• Residential/real estate facilities experience is preferred for site operations.

Responsibilities

• Guide, groom, develop and support site manpower and vendors to ensure efficient service delivery.
• Formulate budgeting controls and monitor SLAs and KPIs for JLL and outsourced agencies.
• Maintain SLAs and keep performance indicators above excellence.
• Oversee invoices, renewals, attendance signoffs, and cost-sheet submission.
• Ensure accurate billing information and timely submission of cost sheets and invoices.
• Plan manpower for the site and participate in hiring processes.
• Conduct daily site rounds to ensure maintenance of structures and services.
• Create and submit the daily management report (DMR) and monthly management reports (MMR).
• Coordinate as-built drawings and transition documents with regional teams.

Skills

Analytical skills

People management

Problem-solving

Education

Degree/Diploma in Electrical/Mechanical/Civil/Marine Engineering OR equivalent

Job description

What this job involves

• Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required.
• Formulating suitable budgeting controls and Monitoring SLA’s & KPI’s for JLL and outsourced agencies towards effective service deliverance.
• Maintaining service level agreements and keeping performance indicator scores above excellence.
• Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments.
• Overseeing all vendor quotations and invoices.
• Ensure proper signoffs for attendance and all the required details for cost sheet submission.
• Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice.
• Ensuring Accuracy of billing information.
• Manpower planning for the site (playing a major role in their hiring process etc.).
• Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out.
• Ensure proper teamwork for all the facilities.
• Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management.
• Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated.
• Dealing with occupants’ queries in verbal/ written form.
• Ensuring robust complaint management process is in place and is followed meticulously
• Communicating and circulating information to occupants’ authorities on operational complications.
• Ensuring health and life safety regulations/ manuals are adhered on site
• All risk assessment recommendations are implemented and enforced for compliances.
• Creating business continuity plans.
• Resolving emergency maintenance matters with urgency.
• Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property.
• Creating and submitting the daily management report (DMR) and the monthly management reports (MMR).
• Coordinate and maintain the as-built drawing and transition document library.
• Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports.
• Facilitate the services under the Slogan \"No Safety No Work\".

Clients

You will be working on Kumar Sanctum which is a residential located at Baner Pune

Site dynamics

• Work Schedule:
• Site team: e.g.: Property Manager +2
• Other details if any

Reporting

You will be reporting to Operation Manager.

Desired Attributes

Being Analytical and Meticulous Understanding and managing people dynamics is core to your role. You must have a keen eye for detail and have excellent problem-solving skills.

Qualifications

You will have a Degree / Diploma in Electrical/Mechanical /Civil /Marine Engineering OR equivalent, with min 7 to 8 years of work experience in Facility Industry /Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred.

Location

On-site –Pune, MH

Scheduled Weekly Hours: 48

About Brightstone

At Brightstone, we’re committed to redefine residential property management across India through innovation, expertise and our drive for excellence. Our people are our greatest asset when it comes to achieving this – professionals who bring passion and precision to every aspect of residential property management.

Privacy Statement

Brightstone Privacy Notice: Brightstone with its affiliates, is a leading service provider of residential property management services in India. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of dealing with your enquiry. We endeavor to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how Brightstone processes your personal data, please view our Privacy Statement.

JLL Section

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.