Project Operations Manager

Adyen; Goa; On-site; INR 7,568,590 - 9,460,738; Full time

Job summary

Adyen is seeking a Project Operations Manager to manage complex global projects, primarily in e-commerce and Point of Sale (POS). This role involves overseeing multiple concurrent projects, ensuring client readiness for deployment of Adyen’s solutions.

The ideal candidate brings over 5 years of experience in project management, fluency in both Spanish and English, and a deep understanding of payment infrastructure. This role is office-based in Mexico City, reflecting Adyen's commitment to in-person collaboration.

Qualifications

• 5+ years handling complex projects or deep understanding of payments infrastructure.
• Experience with setting up complex projects with multiple stakeholders.
• Excellent project management skills in a fast-paced environment.

Responsibilities

• Manage project lifecycle from start to finish ensuring client readiness.
• Responsible for 5-10 projects concurrently, lasting 6 months to 2 years.
• Work closely with client and technical teams for smooth roll-outs.
• Provide guidance on Adyen’s product to fit business needs.
• Deliver feedback to improve products and services.

Skills

Project Management

Stakeholder Management

Fluent in English

Native in Spanish

Payments Infrastructure Understanding

Client-facing Experience

Job description

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Project Operations Manager

As a Project Operations Manager, based in Mexico City, you will focus primarily on the delivery and execution of complex global projects for our clients. These projects can range from Point of Sale (POS) and marketplace e-commerce.

As an expert in driving complex technical and operational roll‑outs, you will interact and collaborate with internal and external stakeholders in order to create a seamless service deployment experience for clients looking to go live on our platform. You will do this by using your experience in integrating systems and superb project management skills. This is a varied and hands‑on role in which your tasks range from discussing a project’s strategic direction on one end to verifying correct configurations on the other.

What you’ll do

• Manage the project lifecycle from start to finish, ensuring that our clients are fully prepared to roll‑out Adyen’s solution
• Responsible for managing 5-10 projects at any given time with a project duration ranging from 6 months to 2 years
• Work closely with clients’ project and technical teams as well as third parties such as technical integration partners to ensure a smooth roll‑out
• Build relationships with both internal and external stakeholders to ensure effective management and communication of progress to all parties;
• Provide guidance on Adyen’s product and advise on the solution that best fits clients’ business needs
• Deliver client feedback to internal teams to improve our product and services
• Ensure successful project handovers once the rollout has been completed by setting up scalable business as usual and support processes;
• Contribute to internal process improvement initiatives to help our business scale.

Who you are

• 5+ years handing complex Projects or a deep understanding of the Payments infrastructure
• You speak native in Spanish and are fluent in English for business communication.
• Experienced with setting‑up complex (ideally technical) projects with multiple stakeholders.
• Client‑facing experience, stakeholder management, ability to lead conversations and influence business decisions
• Excellent Project Management skills and the ability to lead and manage detailed, time‑sensitive initiatives in a fast‑paced environment with minimal supervision
• Able to interface and cooperate seamlessly with a global team, adapting to international time constraints where appropriate.
• Must be willing to travel, both domestically and internationally where required.

Nice to have

• Experience working with a global team, across multiple time zones and cultures
• Experience in payments or financial technology

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

This role is based out of our Mexico City office. We are an office‑first company and value in‑person collaboration; we do not offer remote‑only roles.