Employment Type: Full Time, Permanent
Job Description:
Comfortable with Shift Timings
- 12:00p.m -9:00p.m
- 5:00p.m -2:00am
- 8:00a.m – 5:00p.m
Business Unit Global Operations – Leadership Advisory Services
Education Graduates/Post Graduates (prefer but not limited to Computer Science/IT/Statistics)
Shift Timings Willing to work in shifts
Job Description:
Team Manager – Leadership Assessments & 360 Survey Delivery
Key Responsibilities
Project & Delivery Management
- Own end-to-end project management for leadership assessments and 360 surveys across internal and external platforms, including planning, execution, risk management, stakeholder coordination, and project closure.
- Manage multiple medium to high complexity projects, effectively prioritizing tasks based on urgency, impact, and client commitments.
- Identify, assess, and mitigate operational and delivery risks, ensuring timely and high-quality project outcomes.
Stakeholder & Client Management
- Act as the primary point of contact for internal and external stakeholders, ensuring clear alignment on scope, timelines, deliverables, and expectations.
- Participate in cross-functional and cross-market stakeholder forums to improve delivery efficiency and governance.
- Support platform transitions and market migrations, ensuring seamless handover and continuity of service.
Assessment & Survey Delivery
- Gather and analyze project requirements, including assessment objectives, target populations, and reporting needs.
- Configure and manage assessment and simulation setups, survey logic, scoring models, and reporting frameworks.
- Oversee end-to-end delivery of assessments, including launch, monitoring, reminders, closure, and result generation.
Reporting, Analytics & Benchmarking
- Design and deliver score reports, dashboards, and insights tailored to client and market requirements.
- Conduct data analysis to develop industry benchmarks, norms, and comparative insights across markets.
- Ensure accuracy, consistency, and integrity of assessment data throughout the delivery lifecycle.
Data & Documentation Management
- Lead ongoing data management activities, including data extraction, mining, validation, and visualization.
- Create, maintain, and update project documentation, including requirements documents, design specifications, user manuals, and dashboards.
- Ensure documentation supports scalability, repeatability, and audit readiness.
Process Improvement & Innovation
- Identify opportunities to enhance efficiency, quality, and scalability of delivery processes through automation, standardization, or new tools.
- Actively contribute to post-technology transition initiatives, process redesign, and continuous improvement efforts.
- Share best practices and lessons learned to improve future project executions.
Team Collaboration & Leadership
- Collaborate effectively with team members across functions, markets, and platforms to achieve shared delivery goals.
- Demonstrate clear, structured, and impactful communication in written and verbal interactions.
- Foster a culture of accountability, collaboration, and continuous learning within the team.
Skills and Knowledge Requirements: - Advanced working knowledge of MS Office
- Advanced Excel skills (including Excel Functions & VBA knowledge): Logical, financial, math, statistical, information and date and time functions. MultipleLookups, Pivot Table/Pivot Chart Report and creating charts
- MS PowerPoint: Slide master, Inserting graphs and diagrams, Add soundeffects, animation and Exporting to Microsoft Word
- MS Word: Should be able to format a table, add cover page, adjust margins,convert text to table and back.
- Advance Knowledge of Statistic functions like limitation and implication of correlation, regression, Knowledge about auto-correlation and Forecasting.
- Strong analytical bent of mind and exposure to statistical tool, analytics tools,reporting tool preferably MS Power Apps/Tableau / PowerBI
- Basic knowledge of HTML and Java script.
- Business communication skills (email and conference calls) and fluent with English language. Should be able to coherently and confidently communicate thoughts and ideas verbally, non-verbally and in writing.
- Should be flexible, keen on taking initiatives, accountable, have a collaborative approach with fellow colleagues, self-motivator
- Should be open to change.
- Prefer advanced knowledge of analysis tools like R and Python
Works with: - Small to large project teams and extensive interaction with internal and/or external clients.