Manager - GBS Commercial

AB InBev APAC; Kolkata District; On-site; INR 1,500,000 - 2,200,000; Full time

Job summary

AB InBev APAC is seeking a Manager for PMO, GBS Commercial in Bangalore. This role involves driving operations excellence and leading high-impact projects across global zones. Candidates should possess a Master's Degree, strong data analysis skills, and proficiency in analytics tools including Excel and Power BI. The position emphasizes collaboration with various stakeholders to enhance business processes through data and technology. This is an influential role requiring adaptability and creativity.

Qualifications

• Master’s Degree or equivalent.
• Ability to think creatively while identifying new insights.
• Adaptable to changing needs of the organization.
• Highly proficient in analytics, relational databases, and tools.
• Advanced proficiency with Microsoft Excel and PowerPoint.
• Intermediate knowledge of Power BI.

Responsibilities

• Optimize and standardize business processes through data and technology.
• Manage and lead multiple high-impact projects for a large team.
• Drive operations excellence initiatives across various zones.
• Collaborate with technology and business units for process improvements.
• Conduct data analysis and ensure data quality management.

Skills

Creativity

Data Analysis

Adaptability

Microsoft Excel

PowerPoint

Power BI

Education

Master’s Degree or equivalent

Tools

Business Analytics Tools

Job description

Position

Job Title: Manager – PMO, GBS Commercial

Location: Bangalore

Reporting to: Director, GBS Commercial

Purpose & Responsibilities

Responsible for optimization, standardization, process reengineering, and automation of Business Processes through data, technology, and analytics across operations streams. Manage and lead multiple high impact projects simultaneously for a team of approximately 150 members. This is an IC role.

Key Tasks & Accountabilities

• Drive Operations Excellence initiatives across the tower.
• Lead multiple high impactful projects with stakeholders across different zones and geographies.
• Work with senior leadership to facilitate process health evaluation and drive improvement plans at Global Scale.
• Understand the Technology landscape to drive harmonization of the processes.
• Key understanding of external technologies and changes in the landscape to bring process improvements.
• Collaborate with the business units to understand the business and key priorities.
• Collaborate with the technology, IT Architecture and security teams to deploy solutions to improve the processes.
• Identify and eliminate process and technology wastes.
• Convert objectives into process improvement goals and design KPIs to evaluate baseline and identify focus areas for improvement.
• Prepare business cases to evaluate inhouse and external vendor capabilities to establish a Technical Infrastructure and process improvement routine.
• Drive Global solutions and process improvements initiatives using agile/ other project methodologies.
• Drive cross zones improvement and efficiency initiatives.
• Work with cross-functional/ zonal/global stakeholders to define requirements and develop insights around relevant Operational & People KPIs.
• Understand business context and data elements of varying data sources.
• Conduct data queries, data mining and consolidation of numerous data sources for analysis.
• Drive continuous improvement in data quality management processes and data integrity while ensuring accuracy and data governance is upheld, maintaining consistently high standards.
• Develop analytical approaches to identify potential emerging issues through data analysis and clearly communicate findings, summarise results and provide recommendations to varying levels of the organization.
• Determine the best method to gather the required data (efficiently and effectively bring useful sources into our information ecosystem) and enable use of it.
• Use Data Visualization to turn a one-time analysis into an ongoing insights product (for example: effective, business-oriented dashboards that inspire action).
• Work with all S&O teams to ensure the operationalized insight meets their needs.
• Effectively communicate results to all levels of the organization to influence business decisions.
• Participate in knowledge sharing and the advancement of analytical solutions, tools, & technology.
• Execute change management in process and technology initiatives.
• Find and share best practices (internal or from industry).
• Work with key business stakeholders to establish and prioritize new KPI's.
• Manage stakeholders across the globe.

Analytics

• Understand the data landscape to identify and implement opportunities to optimize the process.
• Ability to drive data projects end-to-end to optimize processes.
• Ability to work on key analytical models.
• Lead data scientists to deliver analytics projects.

People

• Coach people on Process, Technology and Analytics.
• Own all tower level routines and meetings.
• Adherence to team engagement routine.

Key Contacts

• Zone & Global Solution Project Leaders
• Zone & Global Directors for Financial operations
• Zone BSCs MP Leaders and Process Leaders Financial Operations
• Global and local Analytics teams
• Global Solution Architects & Technology Managers

Qualifications, Experience & Skills

• Master’s Degree or equivalent.
• Ability to think creatively while looking across information to identify new insights.
• Adaptable to changing needs of the organisation.
• Highly proficient in working with analytics (data and toolsets), relational databases and business analytics tools.
• Advanced level proficiency with Microsoft Excel.
• Advanced level proficiency in PowerPoint presentation.
• Intermediate knowledge of Power BI.