Project Manager - Order to Cash (OTC)

NTT DATA, Inc.; Mumbai; Hybrid; INR 1,500,000 - 2,100,000; Full time

Job summary

NTT DATA, Inc. seeks an experienced OTC Project Manager to lead the Order to Cash workstream in an AmpliFi ERP Upgrade program in India.

You will oversee sales order processing, billing, accounts receivable, and collections, ensuring redesigned OTC processes support business continuity and improved customer experience. The role requires 6–10 years in project management, familiarity with ERP OTC modules, and strong stakeholder engagement across onshore/offshore teams.

Qualifications

• Bachelor's degree in Business, Finance, Supply Chain or related field.
• 6–10 years of project management experience, including OTC/receivables transformation.
• Familiarity with ERP OTC modules (e.g., Oracle Order Management).
• PMP/PRINCE2 or equivalent certification preferred.

Responsibilities

• Develop and manage the project plan, timeline, and deliverables for the Order to Cash workstream.
• Schedule and facilitate status meetings, domain meetings, steering committee and workshops for OTC.
• Coordinate configuration, testing, and validation of order management, billing, and AR modules.
• Lead status meetings, prepare reporting, and support steering committee updates for O2C.
• Coordinate UAT planning and execution with business stakeholders and end users.

Skills

Project management

Stakeholder management

English communication

ERP OTC modules

Process improvement

Education

Bachelor's degree in Business/Finance/Supply Chain

Tools

Jira

Smartsheet

MS Teams

SharePoint

Oracle Order Management

Job description

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Program: AmpliFi ERP Upgrade Program Location: India (Onsite/Hybrid, per program requirements) Engagement Type: Contract Experience Level: Mid-Level (typically 6–10 years)

Position Overview

The OTC Project Manager will lead the order-to-cash workstream, covering sales order processing, billing, accounts receivable, and collections. This role ensures the redesign and implementation of OTC processes support business continuity and improved customer experience.

Key Responsibilities

• Develop and manage the project plan, timeline, and deliverables for the Order to Cash workstream.
• Schedule and facilitate status meetings, domain meetings, steering committee and workshop specific to OTC.
• Partner with sales operations, billing, and credit/collections teams to define future-state processes and requirements.
• Coordinate configuration, testing, and validation of order management, billing, and AR modules.
• Manage customer master data readiness activities in coordination with the Data workstream.
• Track dependencies with other workstreams (e.g., R2R for revenue recognition, Data for customer master).
• Lead status meetings, prepare reporting, and support steering committee updates for O2C.
• Coordinate UAT planning and execution with business stakeholders and end users.
• Support training, communications, and change management for O2C process changes.

Program-Level Responsibilities:

• Adhere to AmpliFi program governance, PMO standards, and reporting templates/cadence.
• Participate in cross-workstream coordination meetings to manage interdependencies.
• Escalate risks and issues through defined program governance channels.
• Support overall cutover planning, go-live readiness, and post-go-live stabilization for assigned domain.

Required Qualifications

• Bachelor's degree in Business, Finance, Supply Chain, or related field.
• 6–10 years of project management experience, including at least 3 years in order management, billing, or accounts receivable transformation.
• Familiarity with ERP OTC modules (e.g., Oracle Order Management).
• Understanding of end-to-end order-to-cash cycles, revenue recognition basics, and credit/collections processes.
• PMP, PRINCE2, or equivalent certification preferred.
• Strong stakeholder management skills, particularly with commercial and customer-facing teams.
• Excellent written and verbal communication skills in English.
• Proficiency in project management tools (e.g., Jira, Smartsheet) and collaboration platforms (e.g., MS Teams, SharePoint).
• Ability to work across time zones with global stakeholders (onshore/offshore coordination).

Strong facilitation, negotiation, and conflict-resolution skills.

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