Project Manager - Order to Cash (OTC)

NTT DATA North America; Mumbai; Hybrid; INR 1,500,000 - 2,100,000; Part time

Job summary

NTT DATA North America in India seeks a mid-level Project Manager to lead the OTC workstream within the AmpliFi ERP Upgrade Program. You will coordinate cross-functional teams across sales, billing, AR, and collections, manage the project plan, and drive go-live readiness with strong stakeholder engagement.

Requirements include 6–10 years in project management, familiarity with ERP OTC modules, and excellent communication in English.

Qualifications

• Bachelor's degree in Business, Finance, Supply Chain, or related field.
• 6–10 years of project management experience, including at least 3 years in order management, billing, or accounts receivable transformation.
• Familiarity with ERP OTC modules (e.g., Oracle Order Management).
• Understanding of end-to-end order-to-cash cycles, revenue recognition basics, and credit/collections processes.

Responsibilities

• Develop and manage the project plan, timeline, and deliverables for the Order to Cash workstream.
• Schedule and facilitate status meetings, domain meetings, steering committee and workshop specific to OTC.
• Partner with sales operations, billing, and credit/collections teams to define future-state processes and requirements.
• Coordinate configuration, testing, and validation of order management, billing, and AR modules.
• Manage customer master data readiness activities in coordination with the Data workstream.
• Track dependencies with other workstreams (e.g., R2R for revenue recognition, Data for customer master).
• Lead status meetings, prepare reporting, and support steering committee updates for O2C.
• Coordinate UAT planning and execution with business stakeholders and end users.
• Support training, communications, and change management for O2C process changes.
• Adhere to AmpliFi program governance, PMO standards, and reporting templates/cadence.
• Participate in cross-workstream coordination meetings to manage interdependencies.
• Escalate risks and issues through defined program governance channels.
• Support overall cutover planning, go-live readiness, and post-go-live stabilization for assigned domain.

Skills

Stakeholder management

Communication (English)

Facilitation

Negotiation

Conflict resolution

Education

Bachelor's degree in Business/Finance/Supply Chain

Tools

Jira

Smartsheet

MS Teams

SharePoint

Job description

Project Manager – Order to Cash (OTC)

Program: AmpliFi ERP Upgrade Program

Location: India (Onsite/Hybrid, per program requirements)

Engagement Type: Contract

Experience Level: Mid-Level (typically 6–10 years)

Position Overview

The OTC Project Manager will lead the order-to-cash workstream, covering sales order processing, billing, accounts receivable, and collections. This role ensures the redesign and implementation of OTC processes support business continuity and improved customer experience.

Key Responsibilities

• Develop and manage the project plan, timeline, and deliverables for the Order to Cash workstream.
• Schedule and facilitate status meetings, domain meetings, steering committee and workshop specific to OTC.
• Partner with sales operations, billing, and credit/collections teams to define future-state processes and requirements.
• Coordinate configuration, testing, and validation of order management, billing, and AR modules.
• Manage customer master data readiness activities in coordination with the Data workstream.
• Track dependencies with other workstreams (e.g., R2R for revenue recognition, Data for customer master).
• Lead status meetings, prepare reporting, and support steering committee updates for O2C.
• Coordinate UAT planning and execution with business stakeholders and end users.
• Support training, communications, and change management for O2C process changes.

Program-Level Responsibilities

• Adhere to AmpliFi program governance, PMO standards, and reporting templates/cadence.
• Participate in cross-workstream coordination meetings to manage interdependencies.
• Escalate risks and issues through defined program governance channels.
• Support overall cutover planning, go-live readiness, and post-go-live stabilization for assigned domain.

Required Qualifications

• Bachelor's degree in Business, Finance, Supply Chain, or related field.
• 6–10 years of project management experience, including at least 3 years in order management, billing, or accounts receivable transformation.
• Familiarity with ERP OTC modules (e.g., Oracle Order Management).
• Understanding of end-to-end order-to-cash cycles, revenue recognition basics, and credit/collections processes.
• PMP, PRINCE2, or equivalent certification preferred.
• Strong stakeholder management skills, particularly with commercial and customer-facing teams.
• Excellent written and verbal communication skills in English.
• Proficiency in project management tools (e.g., Jira, Smartsheet) and collaboration platforms (e.g., MS Teams, SharePoint).
• Ability to work across time zones with global stakeholders (onshore/offshore coordination).

Strong facilitation, negotiation, and conflict-resolution skills.