Project Manager – Operations

Pikndel; Delhi; On-site; INR 600,000 - 900,000; Full time

Job summary

Pikndel in Delhi is seeking a Project Manager (Operations) to drive strategic initiatives across the fulfilment and last-mile network. You will partner with leadership to surface bottlenecks, design scalable processes, and ensure flawless execution across teams.

The role requires 0–2 years in PM or operations, strong analytical skills, and proficiency in Excel/Google Sheets. You will collaborate with Operations, Fleet, Product, HR, and Tech to deliver impact and continuous improvement in a

Qualifications

• 0–2 years of experience in Project Management or related roles.
• Strong PM and execution skills to handle multiple priorities.
• Excellent analytical and problem-solving abilities with a structured approach.
• Proficient in Excel and Google Sheets; dashboards/reporting tools preferred.

Responsibilities

• Own and execute high-impact operational projects from ideation to implementation.
• Identify process gaps and bottlenecks; implement scalable solutions.
• Coordinate with cross-functional teams to ensure seamless execution.
• Design and improve SOPs, workflows, and processes for productivity.
• Analyze operational data to identify trends and improvement opportunities.
• Monitor timelines, deliverables, and stakeholder communication.
• Drive city launches, process rollouts, and expansion initiatives.
• Conduct regular reviews with on-ground teams to improve execution quality.
• Prepare reports and updates for leadership and stakeholders.
• Foster accountability, ownership, and continuous improvement across teams.

Skills

PM skills

Analytical thinking

Structured problem solving

Education

Bachelor's degree in Engineering

Bachelor's degree in Business Administration

Tools

Microsoft Excel

Google Sheets

Dashboards / Reporting tools

Job description

Pikndel is a fast-growing, tech-driven logistics and quick commerce company focused on building scalable, efficient, and innovative supply-chain solutions. We operate in a dynamic environment where speed, ownership, and problem-solving are core to how we build and scale new initiatives.

Position Overview:

As a Project Manager (Operations), you will be responsible for driving strategic operational initiatives across Pikndel’s fulfilment and last-mile delivery network. You will work closely with leadership to identify operational bottlenecks, build scalable processes, manage cross-functional projects, and ensure flawless execution across teams.

Key Responsibilities:

• Own and execute high-impact operational projects from ideation to implementation.
• Identify process gaps, operational bottlenecks, and inefficiencies, and implement scalable solutions.
• Coordinate with Operations, Fleet, Customer Success, Product, HR, and Tech teams to ensure seamless project execution.
• Design and improve SOPs, workflows, and operational processes to enhance productivity and consistency.
• Analyze operational data to identify trends, leakages, and opportunities for continuous improvement.
• Monitor project timelines, deliverables, and stakeholder communication to ensure timely execution.
• Drive city launches, process rollouts, and operational expansion initiatives.
• Conduct regular reviews with on-ground teams to improve execution quality and operational compliance.
• Prepare reports, presentations, and business updates for leadership and key stakeholders.
• Foster a culture of accountability, ownership, and continuous improvement across operational teams.

Requirements:

• 0–2 years of experience in Project Management, Operations, Business Operations, Consulting, Supply Chain, or a similar role.
• Strong project management and execution skills with the ability to manage multiple priorities simultaneously.
• Excellent analytical and problem-solving abilities with a structured approach to decision-making.
• Advanced proficiency in Microsoft Excel and Google Sheets; experience with dashboards and reporting tools is highly preferred.
• Ability to work independently in a high-growth, fast-paced startup environment with minimal supervision.
• Experience in logistics, e-commerce, supply chain, quick commerce, or high-frequency operations will be an added advantage.
• Bachelor's degree in Engineering, Business Administration, Operations, or a related field.