Project Manager - .Net/CRM/Microsoft 365

Happiest Minds Technologies; Bengaluru; On-site; INR 3,000,000 - 5,000,000; Full time

Job summary

Happiest Minds Technologies in Bengaluru seeks an experienced Project Manager with a strong background in .NET, CRM, Microsoft Dynamics 365, and Microsoft 365 to manage complex technology projects and drive successful delivery across business and technical teams.

The ideal candidate will have 10–15 years of IT experience, 5+ years in project management, and proven expertise in CRM implementations, Azure, Power Platform, and enterprise integrations, while guiding cross-functional delivery teams

Qualifications

• Experience in end-to-end technology projects with CRM/Microsoft tech.
• Strong background in .NET, CRM, Dynamics 365, and Microsoft 365.
• Proven capability in project planning, stakeholder management, and Agile delivery.

Responsibilities

• Manage end-to-end project delivery from initiation to support.
• Lead CRM implementation, integration, migration, and rollout projects.
• Coordinate with Business, Architects, Developers, QA, and Vendors.
• Drive Agile/Scrum ceremonies and governance over delivery health.
• Track progress, risks, budgets, and stakeholder communications.

Skills

Project Management

Technical Project Management

.NET

C#

ASP.NET

CRM

Microsoft Dynamics 365

Microsoft 365

Azure

Power Platform

API

SQL Server

Agile

Scrum

SDLC

Stakeholder Management

Delivery Management

Job description

Project Manager .NET / CRM / Microsoft 365

Experience: 10–15 Years
Location: Bangalore
Domain: CRM / Microsoft Technologies / Digital Transformation

Role Overview:

We are looking for an experienced Project Manager with a strong background in .NET, CRM, Microsoft Dynamics 365, and Microsoft 365 to manage end-to-end technology projects and drive successful delivery across business and technical teams.

The ideal candidate should have strong experience in project planning, stakeholder management, Agile delivery, CRM implementation/rollouts, and Microsoft technology projects, along with sufficient technical understanding to work closely with architects and engineering teams.

Key Responsibilities:

• Manage end-to-end project delivery from initiation and planning through implementation, deployment, and support.
• Lead CRM implementation, enhancement, integration, migration, and rollout projects, preferably involving Microsoft Dynamics 365.
• Manage projects involving .NET / ASP.NET / C#, Microsoft Azure, Microsoft 365, APIs, integrations, and enterprise applications.
• Define project scope, timelines, milestones, deliverables, resource requirements, and dependencies.
• Work closely with Business, Product Owners, Architects, Developers, QA, DevOps, and external vendors.
• Drive Agile/Scrum ceremonies including sprint planning, daily stand-ups, reviews, retrospectives, and release planning.
• Track project progress, risks, issues, dependencies, budgets, and overall delivery health.
• Manage customer and senior stakeholder communication, status reporting, governance, and escalation management.
• Ensure projects are delivered within agreed scope, schedule, quality, and budget.
• Coordinate CRM data migration, integrations, testing, UAT, deployment, and production rollout.
• Identify project risks proactively and develop appropriate mitigation and contingency plans.
• Manage distributed teams and multiple workstreams across the project lifecycle.
• Drive continuous improvement in project delivery processes, governance, and engineering practices.

Required Technical Background:

• Strong understanding of Microsoft technology ecosystem.
• Hands-on/project experience with .NET, C#, ASP.NET, Web API, SQL Server or related technologies.
• Strong exposure to Microsoft Dynamics 365 / CRM implementations or enterprise CRM projects.
• Good understanding of Microsoft 365 services and enterprise collaboration platforms.
• Exposure to Azure services, cloud migration, APIs, integrations, and DevOps is preferred.
• Understanding of CRM modules such as Sales, Customer Service, Marketing, Power Platform / Power Apps is an advantage.
• Good understanding of application architecture, integrations, databases, APIs, SDLC, and deployment processes.

Project Management Skills:

• Strong experience in Agile / Scrum / Waterfall project management.
• Project planning, estimation, resource planning, and delivery governance.
• Risk, issue, dependency, change, and scope management.
• Budget and commercial management.
• Strong stakeholder and customer management skills.
• Vendor / partner management experience.
• Excellent communication, presentation, negotiation, and leadership skills.
• Ability to manage multiple projects or complex enterprise programs.

Preferred Certifications:

• PMP / PRINCE2
• Certified Scrum Master / SAFe
• Microsoft Dynamics 365 certifications
• Azure certifications

Ideal Candidate Profile:

The ideal candidate will have:

• 10–15 years of overall IT experience with 5+ years in Project Management / Technical Delivery Management.
• Strong background in .NET / Microsoft technologies.
• Proven experience managing CRM / Microsoft Dynamics 365 projects.
• Good exposure to Microsoft 365, Azure, Power Platform, and enterprise integrations.
• Experience managing end-to-end implementation and rollout projects.
• Strong customer-facing and stakeholder management capabilities.
• Ability to understand technical discussions and translate business requirements into delivery plans.

Key Skills: Project Management | Technical Project Management | .NET | C# | ASP.NET | CRM | Microsoft Dynamics 365 | Microsoft 365 | Azure | Power Platform | API | SQL Server | Agile | Scrum | SDLC | Stakeholder Management | Delivery Management