Project Manager CPMO tools & AI enablement

Opella; Hyderabad; On-site; INR 2,500,000 - 5,000,000; Full time

Job summary

Opella is seeking a Project Manager CPMO tools & AI enablement in Hyderabad to own the tooling backlog and coordinate cross‑functional delivery. You will translate stakeholder requirements into specs, drive AI adoption, and lead multi‑team integrations for Planisware, Jira, Confluence, and PowerBI.

You will champion automation across PMO/OCM, define acceptance criteria, and mentor teams on enterprise tools. This role requires strong stakeholder management and global collaboration.

Qualifications

• 6+ years of experience in business analysis, project management, or product ownership in an enterprise IT/Digital environment.
• Demonstrable track record of AI and automation adoption, with evidence of results.
• Proven ability to gather, translate, and prioritize requirements from multiple stakeholders.
• Experience project‑managing implementations across multiple technical teams.
• Strong understanding of enterprise project/portfolio management tools (Planisware, Jira, Confluence).
• Ability to think in data flows and system integration.
• Good understanding of enterprise LMS, Veeva, and knowledge platforms.
• Experience with reporting and BI tools (PowerBI, HTML dashboards).
• Experience writing functional specifications, user stories, and acceptance criteria.
• Strong stakeholder management skills.
• Ability to train non‑technical users on enterprise tools.
• Comfortable working across time zones with distributed teams.
• Fluent English (written and spoken).

Responsibilities

• Own the product backlog for PMO and CMO tooling and prioritize features.
• Gather requirements from PMO dashboards, Butterfly stream dashboards, OCM needs, and reporting.
• Translate business requirements into functional specifications and user stories for technical teams.
• Manage requirements lifecycle: elicitation, documentation, validation, prioritization, and change control.
• Facilitate workshops with PMO, OCM, programme streams, and leadership.
• Maintain a prioritized product backlog for the tooling ecosystem, balancing competing demands.
• Define acceptance criteria and validate delivered solutions against requirements before release.
• AI Enablement & Automation: champion AI across PMO and OCM, build momentum, drive adoption.
• Audit current processes and drive automation with AI-assisted workflows (OpellaGPT, ELITEA).
• Coordinate delivery across Planisware, Jira/Confluence, PowerBI, and future platform teams.
• Define data flows, integration patterns, data quality requirements.
• Train project teams and develop self‑service training materials.

Skills

Planisware

Jira

Confluence

PowerBI

AI/Automation adoption

Stakeholder management

Functional specs & user stories

Cross-team project management

Training non-technical users

Data integration mindset

Tools

Planisware

Jira

Confluence

PowerBI

OpellaGPT

ELITEA

Veeva

Job description

Job title: Project Manager CPMO tools & AI enablement

Location: Ind- Hyderabad

About The Job

Opella Digital is executing a multi‑year transformation program (Butterfly: 56 programs, 205+ projects) supported by an integrated PMO & OCM unit. The tooling landscape underpinning this transformation — Planisware, Jira, Confluence, PowerBI, ELITEA, OpellaGPT AI platforms — has been designed and initially built by our implementation partner EPAM. We are now internalizing this capability.

The PMO & CMO Tools and Enablement Lead will act as the Product Owner and Project Manager of the full tooling ecosystem. The role involves gathering requirements from stakeholders across the Digital organization, translating them into actionable specifications, prioritizing them, and managing their implementation by the appropriate technical teams. The leader will also champion the conversion of manual, template‑based, and legacy tools into AI‑assisted and automated workflows, making AI and automation the default way the PMO and OCM operate.

Main Responsibilities

• Requirements Gathering & Product Ownership: own the backlog, prioritize features, and define what gets built and in what order.
• Gather and consolidate requirements from multiple stakeholder layers: PMO dashboards, Butterfly stream dashboards, OCM/change management needs, project‑level dashboards, programme‑level reporting, DLT/SteerCo views.
• Translate business requirements into clear functional specifications and user stories for technical teams.
• Manage the requirements lifecycle: elicitation, documentation, validation, prioritization, and change control.
• Facilitate workshops and requirement sessions with stakeholders across PMO, OCM, programme streams, and leadership.
• Maintain a prioritized product backlog for the tooling ecosystem, balancing competing demands.
• Define acceptance criteria and validate delivered solutions against requirements before release.
• AI Enablement & Automation: champion AI and automation across the PMO and OCM, build momentum, demonstrate wins, convert sceptics into adopters.
• Audit current ways of working and identify manual, template‑based, and legacy‑tool processes for automation.
• Drive conversion of those processes to AI‑assisted and automated workflows using OpellaGPT, ELITEA, and connected tooling.
• Embed AI into standard operating practice, making automation the default.
• Define and track AI‑adoption metrics (e.g., share of manual reports automated, hours saved, adoption rates) and report progress to the Head of PM Practice.
• Stay ahead of emerging platform capabilities (OpellaGPT, ELITEA, PowerBI AI features) and translate them into practical improvements.
• Project‑manage the implementation of requirements across multiple tech teams: Planisware team, Jira/Confluence team, PowerBI team, OpellaGPT/ELITEA team, and future platform teams.
• Coordinate delivery across tech teams, managing dependencies, timelines, integration points.
• Track delivery progress, manage risks and issues, and ensure on‑time delivery of tooling features.
• Own the release management process: coordinate deployments, ensure regression testing, and manage rollout communication.
• Manage the phased evolution of the reporting pipeline from Phase 1 (manual) to Phase 3 (Planisware‑Jira synchronization).
• Coordinate with the Solution Architect on technical feasibility, roadmap, and integration architecture.
• Understand and design integration requirements, specifying data flows, frequencies, and formats.
• Define data quality requirements and validation rules for the tooling ecosystem.
• Recommend integration patterns (MCP connectors, OpenAPI, webhooks, ETL) based on feasibility and priority.
• Ensure portability of data pipelines and workflows to future platforms.
• Gather CMO tooling requirements: change readiness tracking, adoption measurement, training management, stakeholder engagement.
• Translate CMO requirements into specifications for technical teams (PowerBI, Confluence, OpellaGPT).
• Project‑manage the build of CMO tools, integrate data into existing PMO dashboards.
• Act as primary interface between business stakeholders and tech teams, managing expectations.
• Train project teams on use of PMO and CMO tools, develop self‑service training materials.
• Lead Communities of Practice sessions and support new PM onboarding.
• Continuously improve the tooling landscape based on feedback and emerging capabilities.
• Monitor tool adoption rates and flag under‑utilization to the Head of PM Practice.
• Conduct periodic reviews of the tooling ecosystem with stakeholders.

Technical Environment

• Planisware – schedules, budgets, dependencies, milestones.
• Jira Cloud Enterprise – epics, stories, status, RAG.
• Confluence Cloud – governance pages, templates, documentation.
• Snowflake – analytical data, portfolio ingestion.
• ELITEA Platform, OpellaGPT – AI and orchestration.
• PowerBI – reporting, BI dashboards.
• LMS, Veeva, knowledge platforms – learning and content integration.
• Integration patterns – MCP connectors, OpenAPI, webhooks, ETL.

About You

• 6+ years of experience in business analysis, project management, or product ownership in an enterprise IT/Digital environment.
• Demonstrable track record of AI and automation adoption, with evidence of results.
• Proven ability to gather, translate, and prioritize requirements from multiple stakeholders.
• Experience project‑managing implementations across multiple technical teams.
• Strong understanding of enterprise project/portfolio management tools (Planisware, Jira, Confluence).
• Ability to think in data flows and system integration.
• Good understanding of enterprise LMS, Veeva, and knowledge platforms.
• Experience with reporting and BI tools (PowerBI, HTML dashboards).
• Experience writing functional specifications, user stories, and acceptance criteria.
• Strong stakeholder management skills.
• Ability to train non‑technical users on enterprise tools.
• Comfortable working across time zones with distributed teams.
• Fluent English (written and spoken).

Preferred

• Experience as Product Owner for an enterprise tooling or platform team.
• Understanding of AI/ML platforms or agentic AI frameworks (OpellaGPT, LangChain, ELITEA).
• Experience specifying data integration requirements (MCP, OpenAPI, ETL, webhooks).
• Experience with Planisware‑Jira integration or cross‑platform synchronization projects.
• Experience with Veeva Vault, Veeva CRM, or similar life sciences platforms.

Transition & Onboarding

• Weeks 1‑4: Shadow period with EPAM team to understand tooling landscape and stakeholder requirements.
• Weeks 3‑6: Begin gathering requirements independently; build product backlog; establish relationships with tech teams.
• Weeks 5‑8: Take over project management of ongoing tooling implementations; begin CMO tooling requirements gathering.
• Month 3+: Full autonomous ownership of the tooling backlog and delivery roadmap; EPAM engagement ends for tooling scope.

Why This Role Matters

The Butterfly program is one of the largest digital transformations in the FMCH industry — 56 programs, 205+ projects. The dashboards and reporting delivered by this role are critical to every Program Manager, SteerCo, and leadership review. On the change side, the tools specified and implemented will determine whether OCM is embedded in how projects are run or remains a theoretical framework. This role owns the infrastructure that makes delivery visible and change trackable, providing direct impact on global decision‑making.