Project Manager - AI Solution

EPAM Systems; India; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

EPAM Systems in India is seeking a Project Manager - AI Solution to oversee the end-to-end operations of the AI Solution practice. You will coordinate multiple teams, drive alignment with senior leaders, and manage governance and risk across programs.

The role requires strong governance, stakeholder management, and experience with dashboards and automation to improve delivery and innovation.

Qualifications

• 14-17 years of overall IT industry experience with project management or practice operations.
• Foundational knowledge of AI concepts, technologies, and AI tools.
• Ability to coordinate cross-functional teams and manage complex workflows.
• Experience managing operations for large accounts or programs with risk mitigation.
• Negotiation and strategic communication to resolve stakeholder conflicts.
• Governance frameworks and operational excellence experience.
• Experience establishing senior leader reports and dashboards; process improvement and automation.
• Proficiency with Jira, dashboards, and workflow management; familiarity with Excel-based tools.

Responsibilities

• Manage AI Solution practice operations, including operational activities and processes.
• Coordinate cross-departmental collaboration to align goals and streamline processes.
• Facilitate transparent communication channels and regular status reporting between internal teams and external stakeholders.
• Drive engagement and alignment with senior leaders on AI initiatives.
• Handle ambiguity and multitasking to manage key calls with multiple stakeholders across programs.
• Monitor progress and report on KPIs related to AI practice operations.
• Support integration of AI knowledge into practice workflows and deliverables.
• Identify and address operational challenges to ensure smooth functioning.
• Define scope, objectives, and success criteria for initiatives during initiation and planning phases.
• Oversee ongoing AI initiatives to ensure compliance with SLAs and contractual obligations.
• Assess and mitigate risks impacting program outcomes and stakeholder expectations.
• Drive continuous improvement by incorporating feedback, optimizing workflows, and maintaining dashboards and reports.

Skills

Cross-functional leadership

Workflow management

Stakeholder management

Governance frameworks

AI fundamentals

Reporting dashboards

Process improvement

Automation

Global collaboration

Communication skills

Tools

Jira

Power BI

Power Automate

Job description

Role overview

We are seeking a Project Manager - AI Solution to support the end-to-end operations of the AI Solution practice, facilitating collaboration across multiple teams and units in India. The position aims to ensure seamless coordination and effective execution of AI initiatives within the organization.

Responsibilities

• Manage AI Solution practice operations, including operational activities and processes
• Coordinate cross-departmental collaboration to align goals and streamline processes
• Facilitate transparent communication channels and regular status reporting between internal teams and external stakeholders
• Drive engagement and alignment with senior leaders on AI initiatives
• Handle ambiguity and multitasking to manage and run key calls with multiple stakeholders across various programs and initiatives
• Monitor progress and report on key performance indicators related to AI practice operations
• Support the integration of AI knowledge into practice workflows and deliverables
• Identify and address operational challenges to ensure smooth practice functioning
• Define scope, objectives, and success criteria for initiatives during initiation and planning phases
• Oversee ongoing AI initiatives to ensure compliance with service level agreements and contractual obligations
• Assess and mitigate risks impacting program outcomes and stakeholder expectations
• Drive continuous improvement initiatives by incorporating feedback, optimizing operational workflows, and maintaining dashboards and reports

Requirements

• 14-17 years of overall IT industry experience, including experience in project management or practice operations
• Foundational knowledge of artificial intelligence concepts, technologies, and AI tools
• Proven ability to coordinate cross-functional teams, manage complex workflows, and drive alignment and consensus among diverse stakeholders
• Background in managing operations for large accounts or programs with a focus on operational consistency and risk mitigation
• Skills in navigating and resolving stakeholder conflicts through strategic negotiation and communication
• Expertise in implementing governance frameworks and driving operational excellence
• Passion for leveraging AI technologies to enhance delivery and innovation
• Experience in establishing and maintaining senior leader reports and dashboards, along with process improvement and automation
• Proficiency in Jira, board and workflow management, dashboards, and queries
• Familiarity with Advanced Excel, Power BI, and Power Automate
• Capability to work with both local and global leaders and diverse cross-functional teams toward unified objectives
• Strong interpersonal and communication skills to engage with senior leadership globally