Project Manager 2

Insight Global (United States); Hyderabad; Hybrid; INR 1,800,000 - 2,600,000; Full time

Job summary

Insight Global is seeking an experienced Customer Project Manager to lead complex customer-facing technology projects in Hyderabad. The role focuses on managing scope, schedule, budget, risks, and stakeholder communications while driving high customer satisfaction and business outcomes.

You will lead 2-4 medium-to-large projects, establish governance, and ensure on-time, on-budget delivery with quality. Strong leadership and cross-functional collaboration are essential.

Qualifications

• 6+ years of project management experience
• Leading 2-4 medium-to-large customer projects
• Experience delivering multi-technology projects
• Regional project delivery experience
• Strong project planning and end-to-end execution capabilities

Responsibilities

• Lead two to four medium-to-large customer projects with moderate-to-high risk profiles
• Establish the project structure, governance, and processes required for successful delivery
• Drive projects to completion on time, within budget, and at a high level of quality
• Align project execution with customer business objectives, vision, and strategy
• Develop project plans and lead end-to-end implementation
• Track project metrics, financial performance, and profitability
• Manage scope, contractual change-control processes, risks, issues, dependencies, and communications
• Provide timely status reporting to key stakeholders
• Coordinate third-party technical delivery resources and commercial requirements
• Identify additional business opportunities and provide input into presales and renewal activities
• Mentor junior project management team members
• Capture and share project lessons learned and best practices

Skills

Project management

Stakeholder communication

Risk management

Cross-functional leadership

Financial management

Change control

Scheduling & budgeting

Multitechnology delivery

Team mentoring

Vendor coordination

Education

Bachelor's degree

Job description

2pm-11pm IST with flexibility for nights and weekends due to deployment schedule

Hyderabad - Hybrid 4 days onsite in HITEC City and 1 day Remote

Required Skills & Experience

• College or university degree, or equivalent experience
• 6+ years of related project management experience in a comparable industry
• Experience leading two to four medium-to-large customer projects
• Experience delivering multi-technology projects
• Regional project delivery experience
• Strong project planning and end-to-end execution capabilities
• Experience managing project financials, profitability, metrics, scope, and change control
• Ability to manage moderate-to-high-risk projects and multiple dependencies
• Strong stakeholder reporting, communication, risk, and issue-management skills
• Experience holding customers and delivery teams accountable for schedule, budget, quality, and business outcomes

Nice to Have Skills & Experience

• Project management experience within an IT or telecommunications organization
• Experience managing third-party delivery partners and associated commercial considerations
• Experience contributing to presales opportunities or renewal evaluations
• Active participation in a project management community of practice, including sharing best practices and lessons learned

Job Description

We are seeking an experienced Customer Project Manager to lead the successful delivery of complex customer-facing technology projects. This individual will be responsible for managing project scope, schedule, budget, risks, stakeholder communications, and overall execution while ensuring high levels of customer satisfaction and business outcomes. The ideal candidate brings strong leadership skills, the ability to manage cross-functional teams, and experience delivering multi-technology projects in a fast-paced environment.

• Lead two to four medium-to-large customer projects with moderate-to-high risk profiles
• Establish the project structure, governance, and processes required for successful delivery
• Drive projects to completion on time, within budget, and at a high level of quality
• Align project execution with customer business objectives, vision, and strategy
• Develop project plans and lead end-to-end implementation
• Track project metrics, financial performance, and profitability
• Manage scope, contractual change-control processes, risks, issues, dependencies, and communications
• Provide timely status reporting to key stakeholders
• Coordinate third-party technical delivery resources and commercial requirements
• Identify additional business opportunities and provide input into presales and renewal activities
• Mentor junior project management team members
• Capture and share project lessons learned and best practices