Project Manager

Supermicro; Mumbai; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Supermicro in Mumbai is looking for an experienced Field Deployment Lead to manage rack-level deployments across data centers, coordinating with customers and internal teams for successful project delivery. You will lead project planning and SOW development, perform on-site hardware troubleshooting, cabling installation, and pre-deployment validation to ensure uptime and reliability.

This role requires frequent travel within India and to international locations within a 6-hour flight radius,

Qualifications

• 5+ years of experience in data center operations, IT service delivery, or technical project management.
• Proven experience leading and managing rack-level system deployment projects.
• Drafting Statements of Work (SOWs), calculating project timelines, and coordinating resource requirements for complex, large-scale customer projects.
• Hands-on experience with high-speed cabling and structured cabling systems.
• Strong technical knowledge of server hardware, GPU systems, and data center networking.
• Proficiency in hardware diagnostics (BIOS, UEFI Shell, PXE, DOS) and troubleshooting within Linux/Windows server environments.
• Rack movement observation and management, hardware remediation, unpacking systems, rack stacking, and power configuration validation.
• Ability to travel frequently to different cities within the country or international locations within a 6-hour flight radius.

Responsibilities

• Project Leadership: Lead and manage the full lifecycle of rack-level system deployment projects, ensuring timely and successful delivery.
• Project Planning & SOW: Define project scopes, draft Statements of Work (SOW), and calculate necessary resources and timelines based on specific customer requirements.
• Customer Communication: Serve as the primary point of contact, ensuring clear communication, professional expectation management, and structural alignment during the deployment process.
• Field Engineering: On-site hardware troubleshooting, maintenance, and service desk ticket handling to minimize downtime.
• Self-Readiness: Demonstrate proactive self-readiness by independently managing service workflows and responding to technical challenges in dynamic data center environments.

Skills

Project management

SOW drafting

Resource planning

High-speed cabling

Server hardware

GPU systems

Data center networking

BIOS/Uefi

Troubleshooting

Rack-level deployment

On-site deployment

Communication

English proficiency

Tools

BIOS

UEFI Shell

PXE

DOS

Job description

About Supermicro

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Essential Duties And Responsibilities

• Project Leadership: Lead and manage the full lifecycle of rack-level system deployment projects, ensuring timely and successful delivery.
• Project Planning & SOW: Define project scopes, draft Statements of Work (SOW), and calculate necessary resources and timelines based on specific customer requirements.
• Customer Communication: Serve as the primary point of contact, ensuring clear communication, professional expectation management, and structural alignment during the deployment process.
• Field Engineering: In the absence of active deployment projects, perform on-site hardware troubleshooting, maintenance, and service desk ticket handling to minimize downtime.
• Self-Readiness: Demonstrate proactive self-readiness by independently managing service workflows and responding to technical challenges in dynamic data center environments.

Qualifications

• Professional Experience & Project Management:
• 5+ years of experience in data center operations, IT service delivery, or technical project management.
• Proven experience leading and managing rack-level system deployment projects.
• Demonstrated success in drafting Statements of Work (SOWs), calculating project timelines, and coordinating resource requirements for complex, large-scale customer projects.
• Technical Skills & Field Operations:
• Hands-on experience with high-speed cabling and structured cabling systems.
• Strong technical knowledge of server hardware, GPU systems, and data center networking.
• Proficiency in hardware diagnostics (BIOS, UEFI Shell, PXE, DOS) and troubleshooting within Linux/Windows server environments.
• Field Site Execution: Demonstrated expert-level capability in performing comprehensive on-site deployment tasks, including:
• Rack movement observation and management: Ensuring safe and precise physical relocation of server racks within the data center floor.
• Hardware remediation support: Proactive identification and resolution of hardware-level failures during deployment.
• Unpacking systems and rack stacking: Executing physical installation, rack-mount operations, and server integration.
• Power connection and configuration validation: Managing high-density power distribution connections and performing pre-deployment configuration validation to ensure system readiness.
• Mobility:
• Ability to travel frequently to different cities within the country of residence or to international locations within a 6-hour flight radius for deployment projects.
• Communication & Professionalism:
• Excellent written and verbal communication skills, with the ability to maintain professional boundaries and formal expectations.
• Full professional proficiency in English.
• Physical Requirements:
• Ability to lift at least 50 lbs and stand for extended periods.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.