Project Manager

Rezo.AI; Dadri; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Rezo.AI in India (Dadri, Uttar Pradesh) seeks an experienced Technical Project Manager to lead complex bots projects across voice, chat, and email channels from initiation to completion.

You will own project delivery, ensure timelines and quality, and foster cross-functional collaboration while effectively managing risks and stakeholder expectations.

Ideal candidates have a Bachelor's or Master’s in CS/Engineering with 5+ years in technical project management; PMP/Prince2 is a plus.

Qualifications

• Bachelor's or master's degree in CS/Engineering or related field.
• 5+ years on technical project management in B2B/SaaS.
• PMP or Prince2 certification is a plus.

Responsibilities

• Define project scope, objectives, deliverables, and timelines with clear roles.
• Drive end-to-end project delivery, track milestones, manage risks.
• Build and maintain relationships with internal and external stakeholders; align expectations.
• Implement QA processes and risk controls; manage deviations.
• Maintain accurate project documentation and regular status reports; capture lessons learned.

Skills

Agile

Scrum

Waterfall

Project planning

Delivery management

Communication

Customer-centric

Collaboration

Adaptability

Risk management

Education

Bachelor's/Master's in Computer Science/Engineering

PMP/Prince2 or equivalent

Job description

Role Purpose:

Drive the successful execution of technical projects (Bots based on voice, chat, email etc) frominitiation to completion. You will own project delivery, ensuring timelines, and quality standards are met whilefostering collaboration across teams.

Key responsibilities:

• Project Planning:Define project scope, objectives, deliverables, and timelines. Develop detailedproject plans with resource allocation and dependencies, ensuring clarity ofroles and responsibilities across teams.
• Project Delivery & Execution:Drive end-to-end execution of projects, track progress against milestones,manage risks, and implement mitigation strategies to ensure timely andsuccessful delivery.
• Stakeholder Management:Build and maintain strong relationships with internal and externalstakeholders. Conduct regular status meetings, share timely updates, alignexpectations, and resolve conflicts during execution.
• Quality Assurance & Risk Management:Implement quality assurance processes to ensure deliverables meet definedstandards. Conduct regular quality reviews, address deviations promptly, andmanage risks throughout the project lifecycle with contingency plans.
• Documentation & Reporting:Maintain accurate project documentation, including plans, schedules, andchange requests. Provide regular status reports highlighting milestones,progress, and deviations. Conduct post-project evaluations to capture lessonslearned and drive continuous improvement.

Requirements

Educational Qualifications:

• Bachelor's/Master's degree in Computer Science, Engineering, or related field.
• PMP, Prince2, or equivalent certifications are a plus.

Experience:

• 5+ years of experience in technical project management, preferably inB2B/SaaS

Functional Skills

• Strong understanding of project management methodologies (Agile,Scrum, Waterfall).
• Proven track record of delivering complex technical projects on time andwithin budget.
• Excellent communication skills to collaborate effectively with technicaland non-technical teams.
• Customer-Centric Mindset - Prioritizes customer satisfaction andproactive engagement.
• Collaboration & Teamwork - Works seamlessly with cross-functionalteams.
• Result Orientation - Focused on achieving and exceeding targets withintimelines
• Adaptability - Responds effectively to changing priorities and evolvingenvironments.