Project Management Trainee – Business Analysis & Product Support

Snapperit; Hyderabad; On-site; INR 350,000 - 450,000; Full time

Job summary

Snapperit in Hyderabad invites fresh graduates for a Project Management Trainee role focused on Business Analysis and Product Support. You will work with Project Managers, Developers, QA teams and customers, gaining hands-on experience in software projects.

The role emphasizes learning SDLC concepts, documenting BRDs and user stories, and coordinating project tasks. Strong English communication and curiosity about technology are essential.

Qualifications

• Fresh graduate or 0–1 year of experience in PM/BA roles.
• Strong written and spoken English.
• Analytical and problem-solving skills.
• Attention to detail and documentation.
• Willingness to learn and take ownership.
• Familiarity with Jira or project management tools is a plus.

Responsibilities

• Assist Project Managers with project coordination, task tracking, follow-ups and documentation.
• Understand customer requirements and prepare BRDs, user stories, functional requirements and acceptance criteria.
• Communicate with customers to clarify requirements and understand issues.
• Conduct market and competitor research and prepare feature comparisons and recommendations.
• Respond to customer support queries for our applications and coordinate with Development/QA teams to resolve issues.
• Prepare and maintain FAQs, user guides, support documents and release notes.
• Assist with meetings, action items, project updates and other day-to-day PM activities.

Skills

English communication

Analytical thinking

Documentation skills

Customer communication

Curiosity about software

Research skills

Ownership mindset

Education

B.Tech, MCA, BBA / MBA

Tools

Jira

Excel

Google Sheets

Shopify

Job description

Project Management Trainee – Business Analysis & Product Support

Location: Hyderabad, Telangana
Experience: Fresher / 0–1 year
Employment Type: Full-time

About the Role

We are looking for a Project Management Trainee – Business Analysis & Product Support to join our team.

This role is ideal for a fresher who is interested in Project Management, Business Analysis and Software Products. You will work closely with Project Managers, Developers, QA teams and customers, gaining hands-on experience across software projects and products.

Key Responsibilities

• Assist Project Managers with project coordination, task tracking, follow-ups and documentation.
• Understand customer requirements and prepare BRDs, user stories, functional requirements and acceptance criteria.
• Communicate with customers to clarify requirements and understand issues.
• Conduct market and competitor research and prepare feature comparisons and recommendations.
• Respond to customer support queries for our applications and coordinate with Development/QA teams to resolve issues.
• Prepare and maintain FAQs, user guides, support documents and release notes.
• Assist with meetings, action items, project updates and other day-to-day PM activities.

What We Are Looking For

• Fresh graduate or 0–1 year of experience.
• Good written and spoken English communication skills.
• Strong analytical and problem-solving skills.
• Good attention to detail and documentation skills.
• Comfortable communicating with customers and technical teams.
• Curious about software products and technology.
• Good research and organisational skills.
• Willingness to learn and take ownership.

Good to Have

• Basic understanding of SDLC, software testing or web applications.
• Knowledge of Excel / Google Sheets.
• Familiarity with project management tools such as Jira.
• Basic understanding of Shopify or e-commerce platforms.

Qualification

B.Tech, MCA, BBA / MBA.

Freshers with the right attitude, communication skills and willingness to learn are encouraged to apply.