Project Management & Governance Specialist

Qatar Airways; Ahmedabad District, Chennai; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Qatar Airways is seeking an experienced Project Management Governance Specialist for the Combined Delivery Center in Ahmedabad, India. The role supports the Transition Manager by driving PMO and governance activities for the end-to-end transition program.

The incumbent will ensure robust planning, tollgate reviews, risk tracking, and reporting to enable seamless migration of processes from Doha to CDC India within agreed timelines and compliance standards.

Qualifications

• Bachelor's degree with minimum 5 years of job-related experience.
• Expertise in PMO transition operations: planning, risk management, governance reporting.
• Advanced MS Excel and visualization tools (Power BI/Tableau).
• Excellent organization skills and attention to detail.
• Strong stakeholder management and communication skills.
• Ability to work independently and develop solutions within scope of accountability.
• Must have transition experience in GBS/GCC or BPO environment.
• First class collaboration and team working.

Responsibilities

• Program Governance Tollgates - Maintain transition governance calendar, organize SteerCo/PMO reviews, capture and track minutes of meetings, and track tollgate sign-offs to ensure timely decision-making and compliance with QR governance standards
• Planning Reporting - Consolidate project plans, milestones, and interdependencies across service lines; update dashboards and trackers (Power BI/Tableau) to provide accurate visibility to leadership and stakeholders.
• Risk Issue Management - Maintain risk register and escalation log; coordinate mitigation actions with workstream leads to minimize transition risks and avoid delays.
• Performance Monitoring - Track KPIs and SLA adherence during KT, OJT, and ramp-up phases; prepare weekly/monthly governance reports to validate readiness and operational stability.
• Compliance Documentation - Ensure all PMO artifacts (plans, minutes, trackers) meet QR standards; manage SharePoint/ Teams sites repository for version control to support audit readiness and knowledge retention.
• Stakeholder Coordination - Liaise with Transition Manager, service line leads, HR, IT, for resource onboarding, system access, and readiness checks to enable smooth execution of transition waves.
• Organize lessons learnt sessions after transition waves are completed, and propose improvements to QR transition methodology
• Perform other department duties related to his/her position as directed by the Head of the Department

Skills

PMO governance

Stakeholder management

MS Excel

Power BI/Tableau

Risk management

Governance reporting

Team collaboration

Independent work

Education

Bachelor's degree

Tools

Power BI

Tableau

Job description

Job Summary

Qatar Airways is seeking experienced professionals for the role of Project Management Governance Specialist based at Combined Delivery Center (CDC) in Ahmedabad, India.

The Project Management Governance Specialist is responsible Support the transition Manager by driving PMO and governance activities for the end-to-end transition program. Ensure robust planning, tollgate reviews, risk tracking, and reporting to enable seamless migration of processes from Doha to CDC India within agreed timelines and compliance standards. Act as an owner for quality, timelines, and budget for assigned transition projects. Identify potential processes in scope for transition, evaluate or conduct time and motion study to assess the FTE requirements for in scope process with support of transition execution specialist.

Responsibilities

• Program Governance Tollgates - Maintain transition governance calendar, organize SteerCo/PMO reviews, capture and track minutes of meetings, and track tollgate sign-offs to ensure timely decision-making and compliance with QR governance standards
• Planning Reporting - Consolidate project plans, milestones, and interdependencies across service lines; update dashboards and trackers (Power BI/Tableau) to provide accurate visibility to leadership and stakeholders.
• Risk Issue Management - Maintain risk register and escalation log; coordinate mitigation actions with workstream leads to minimize transition risks and avoid delays.
• Performance Monitoring - Track KPIs and SLA adherence during KT, OJT, and ramp-up phases; prepare weekly/monthly governance reports to validate readiness and operational stability.
• Compliance Documentation - Ensure all PMO artifacts (plans, minutes, trackers) meet QR standards; manage SharePoint/ Teams sites repository for version control to support audit readiness and knowledge retention.
• Stakeholder Coordination - Liaise with Transition Manager, service line leads, HR, IT, for resource onboarding, system access, and readiness checks to enable smooth execution of transition waves.
• Organize lessons learnt sessions after transition waves are completed, and propose improvements to QR transition methodology
• Perform other department duties related to his/her position as directed by the Head of the Department

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what s never been done before.

Together, everything is possible.

Qualifications

• Bachelors degree with Minimum 5 years of job - related experience
• Expertise in PMO transition operations: planning, risk management, governance reporting.
• Advanced MS Excel and visualization tools (Power BI/Tableau).
• Excellent organization skills and attention to detail
• Strong stakeholder management and communication skills.
• Ability to work independently and develop solutions within scope of accountability
• Must have transition experience in GBS/GCC or BPO environment
• First class collaboration and team working