Project Head / Operation Head ( Civil)

Smartmart Recruitment Mumbai; Pune District; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

Smartmart Recruitment Mumbai seeks an Operations Head to lead end-to-end industrial construction projects, ensuring on-time, within-budget delivery with quality adherence. You will mentor Project Managers, Site Engineers and safety teams while coordinating with procurement, accounts, and contracts.

The role emphasizes driving operational efficiency, risk mitigation, client satisfaction, and project profitability through robust leadership and standardized processes.

Qualifications

• Minimum Bachelor’s degree in Civil or Mechanical Engineering; master’s in construction/project management is an added advantage.

Responsibilities

• Lead end-to-end project execution including planning, scheduling, resource allocation, procurement coordination, cost control, quality, safety and client relations.
• Develop and implement SOPs for project execution and conduct regular operational reviews.
• Oversee multi-site projects, coordinate with procurement, accounts, contracts and management, and ensure timely decision-making.

Skills

Leadership

Project management

Planning & scheduling

Budgeting

QA/QC

Safety management

Client relationship

Risk management

Multi-site coordination

Team management

Education

Bachelor's Degree in Civil Engineering

Bachelor's Degree in Mechanical Engineering

Master's Degree in Construction Management / Project Management / MBA

Tools

Primavera P6

MS Project

AutoCAD

Microsoft Excel

Job description

• The Operations Head will be responsible for end-to-end project execution, including planning, scheduling, resource allocation, procurement coordination, cost control, quality, safety, client relationship management, and operational excellence.
• The role requires ensuring that every project is delivered on time, within budget, and in accordance with contractual commitments and quality standards.
• The incumbent will provide leadership to Project Managers, Project Coordinators, Site Engineers, QA/QC, Safety teams, and subcontractors while ensuring effective coordination with Procurement, Accounts, Contracts, and Management.
• This position is critical to driving operational efficiency, mitigating project risks, maintaining client satisfaction, and improving overall project profitability.

Key Responsibilities

• Operations Management
• Lead and oversee the execution of all ongoing industrial construction projects.
• Ensure projects are delivered on time, within budget, and as per quality standards.
• Monitor project performance against approved schedules and milestones.
• Identify execution bottlenecks and implement corrective and preventive actions.
• Develop and implement standard operating procedures (SOPs) for project execution.
• Conduct weekly and monthly operational review meetings with project teams.
• Ensure effective coordination between all departments involved in project execution.
• Project Planning & Execution
• Develop comprehensive project execution strategies.
• Review and approve project schedules prepared by Project Managers.
• Monitor critical activities and project milestones.
• Ensure availability of manpower, machinery, materials, and subcontractors as per project schedules.
• Prepare recovery plans for delayed projects.
• Optimize construction methodologies to improve productivity and efficiency.
• Multi-Site Coordination
• Oversee multiple project sites simultaneously.
• Conduct regular site visits and operational audits.
• Standardize execution practices across all project locations.
• Ensure effective communication between site teams and the head office.
• Resolve cross-functional issues affecting project delivery.
• Leadership & Team Management Lead and mentor Project Managers, Project Coordinators, Site Engineers, QA/QC, Safety teams, and site administration staff.
• Define clear performance objectives and responsibilities.
• Conduct periodic performance reviews.
• Develop leadership capabilities within the operations team.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Project Planning, Risk Management & Mitigation
• Identify operational and project risks at an early stage.
• Develop mitigation and contingency plans to minimize project delays and cost overruns.
• Monitor critical path activities and recommend corrective measures.
• Resolve execution challenges related to labour, materials, equipment, vendors, and subcontractors.
• Ensure timely decision-making to prevent disruptions in project execution.
• Procurement & Resource Coordination Coordinate with the Procurement Department to ensure timely procurement of materials.
• Review procurement schedules against project timelines.
• Ensure availability of long-lead and critical materials before execution.
• Optimize utilization of manpower, machinery, and equipment across projects.
• Coordinate with vendors to ensure timely deliveries.
• Cost Control & Financial Management Monitor project budgets and operational expenditures.
• Review Budget vs.
• Actual Cost reports regularly.
• Control material wastage and improve resource utilization.
• Identify cost-saving opportunities while maintaining quality standards.
• Coordinate with Accounts and Finance for project cash flow planning and payment scheduling.
• Review project profitability and recommend corrective actions where necessary.
• Client Relationship Management & Project Meetings
• Act as the primary operational point of contact for clients during project execution.
• Lead project kick-off meetings with clients and internal stakeholders.
• Attend weekly, fortnightly, and monthly client review meetings.
• Conduct coordination meetings with clients, consultants, architects, PMC representatives, and statutory authorities whenever required.
• Present project progress, milestone achievements, recovery plans, and execution strategies to clients.
• Address client concerns, technical queries, and execution-related issues promptly.
• Ensure timely closure of all client observations and action points.
• Prepare and review Minutes of Meeting (MoM) and ensure implementation of agreed action items.
• Coordinate approvals for drawings, materials, inspections, and execution methodologies.
• Manage variation orders, additional scope, and change requests in coordination with Contracts and Commercial teams.
• Build and maintain long-term client relationships through proactive communication and timely project delivery.
• Drive client satisfaction by ensuring transparency, responsiveness, and professional project management.
• Quality & Safety Management
• Ensure strict adherence to quality standards, approved drawings, and project specifications.
• Monitor implementation of QA/QC procedures across all sites.
• Ensure compliance with statutory regulations and safety requirements.
• Promote a zero-incident safety culture.
• Conduct periodic quality and safety audits.
• Reporting & MIS Prepare and present periodic management reports covering: Project Progress Reports Project Health Reports Budget vs. Actual Cost Analysis Procurement Status Material Consumption Reports Vendor Performance Reports Cash Flow Forecasts Resource Utilization Reports Delay Analysis Risk Register Recovery Plans KPI Performance Dashboard Key Performance Indicators (KPIs) The Operations Head will be evaluated based on: On-Time Project Completion Project Profitability Budget Adherence Budget vs. Actual Cost Variance Client Satisfaction Score Number of Client Escalations Closure Rate of Client Action Points On-Time Closure of MoM Action Items Milestone Achievement as per Client Schedule Material Wastage Percentage Resource Utilization Efficiency Procurement Efficiency Site Productivity Safety Performance Quality Compliance Reduction in Project Delays Team Performance and Development Vendor Coordination Effectiveness Qualifications Bachelor''s Degree in Civil Engineering or Mechanical Engineering (Mandatory). Master''s Degree in Construction Management, Project Management, or Business Administration will be an added advantage.

Experience

• 12-18 years of experience in industrial construction or infrastructure projects.
• Minimum 5 years of experience in a senior operations or project management leadership role.
• Proven experience in managing multiple projects simultaneously.
• Preferred Industry Experience
• Candidates with experience in the following sectors will be preferred: Industrial Infrastructure Pre-Engineered Buildings (PEB) Warehouses Manufacturing Plants Factory Buildings Industrial Sheds Logistics Parks EPC Projects Turnkey Industrial Construction Technical Competencies Industrial Construction Management Project Planning & Scheduling Primavera P6 / Microsoft Project Advanced Microsoft Excel Google Workspace AutoCAD (Working Knowledge) Budgeting & Cost Control Construction Methodology Resource Planning Procurement Coordination Vendor Management Contract Administration Risk Management Cash Flow Planning Material Planning Project Monitoring & MIS Leadership Competencies Strategic Thinking Operational Excellence Strong Leadership & Team Development Decision-Making Ability Problem-Solving & Analytical Skills Negotiation & Conflict Resolution Excellent Communication & Presentation Skills Stakeholder Management Time Management Client Relationship Management Commercial Awareness Results-Oriented Mindset High Accountability and Ownership.