- Project Planning & Implementation - responsible for planning, executing, and monitoring hospital projects including new unit setup, service line expansion, NABH accreditation, infrastructure development, and process improvement initiatives.
- The role will act as a central coordinator between clinical, administrative, and support departments to ensure timely project delivery, regulatory compliance, and operational readiness.
- The incumbent will also support strategic initiatives, hospital expansion projects, and continuous improvement programs aligned with organizational goals.
Essential duties and responsibilities
1. Expansion & Strategic Projects
- Support new hospital/unit launches and expansions
- Assist in rollout of new service lines and outreach centers
- Ensure regulatory readiness and operational setup
- Provide execution support for strategic initiatives
2. Project Planning
- Develop detailed project plans for hospital initiatives (ICU, OT, wards, diagnostics, etc.)
- Define project scope, timelines, budgets, and resource allocation
- Conduct feasibility and requirement assessments
- Identify risks and develop mitigation strategies
3. Project Implementation
- Drive end-to-end execution of hospital projects (greenfield/brownfield)
- Coordinate with internal departments (clinical, nursing, admin, HR, finance)
- Ensure infrastructure, manpower, and SOP readiness before go-live
- Monitor timelines, quality, and budget adherence
4. NABH & Compliance Management
- Lead NABH accreditation and re-accreditation projects
- Ensure documentation, SOPs, and policy implementation across departments
- Conduct internal audits and gap analysis
- Ensure closure of non-conformities within timelines
- Coordinate with architects, contractors, and biomedical vendors
- Manage procurement and installation of medical equipment
- Conduct regular project review meetings
- Ensure alignment between all stakeholders
6. Monitoring & Reporting
- Track project progress through dashboards and MIS
- Provide regular updates to leadership
- Highlight risks, delays, and corrective actions
- Maintain documentation for audits and compliance
7. Process Improvement & Operational Excellence
- Identify operational gaps and drive improvement initiatives
- Standardize hospital processes and workflows
- Support digital initiatives like HIS implementation
- Improve efficiency, patient experience, and cost optimization
Skills & Abilities
- Hospital project management
- NABH standards and compliance
- Healthcare operations & clinical coordination
- Vendor and stakeholder management
- Strong understanding of hospital regulatory frameworks
- Excellent planning, coordination, and execution skills
- Strong analytical, reporting, and problem-solving ability
- Effective communication and interpersonal skills
- High ownership and accountability
- Ability to manage multiple projects simultaneously
Performance Indicators
Timely completion of projects
- NABH accreditation / audit scores
- Adherence to project budgets
- Time taken for new unit/service go-live
- Reduction in compliance gaps and audit findings