Project Coordinator, eCOA

US Biomedical Systems India Pvt Ltd.; Bengaluru; Hybrid; INR 420,000 - 680,000; Full time

Benefits offered by this job

Competitive pay and incentives

Provident fund and medical insurance

Engaging employee programs and local •

Remote work flexibility

Job summary

Clario, part of Thermo Fisher Scientific, is seeking a Project Coordinator to support eCOA studies from startup through closeout. You will collaborate with Project Managers and cross-functional teams to track deliverables, maintain study records, and ensure timelines are met.

In this role you will coordinate database setup, project reports, documentation, and study logistics, while supporting financial activities and sponsor communications.

Qualifications

• Bachelor’s degree preferred or equivalent.
• 1–3 years in pharma/biotech/clinical research or related field.
• Understanding of drug development and clinical trial environments.
• Experience supporting eCOA/ePRO/eConsent or related tech is preferred.
• Strong organizational and time-management skills.
• Excellent communication in English.

Responsibilities

• Support Project Managers through planning, setup, monitoring, and closeout of eCOA studies.
• Coordinate study database setup, project documentation, and operational deliverables.
• Maintain accurate and organized study documentation and project records.
• Coordinate device distribution, tracking, reconciliation, and study logistics.
• Create, maintain, and distribute project reports, status updates, meeting materials, and study communications.
• Document meeting minutes and track action items through completion.
• Assist with project financial activities, including invoice follow-up and forecasting reports.
• Monitor milestones and ensure timelines and customer commitments are met.
• Respond to inquiries, participate in sponsor meetings and cross-functional discussions.
• Ensure training and documentation are completed per procedures.
• Contribute to process improvements for eCOA project delivery.

Skills

Organizational skills

Communication in English

Cross-functional collaboration

Time management

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

Join Clario, a part of Thermo Fisher Scientific and help deliver innovative electronic Clinical Outcome Assessment (eCOA) solutions that support clinical trials around the world. As a Project Coordinator within our eCOA team, you will work closely with Project Managers and cross-functional teams to coordinate study activities from startup through closeout. You will play an important role in keeping projects organized, tracking critical deliverables, supporting customer communication, and ensuring studies progress efficiently and to a high standard.

What We Offer

• Competitive pay and incentives.
• Provident fund and medical insurance.
• Engaging employee programs and local events.
• Modern office spaces and remote work flexibility

What You’ll Be Doing

• Support Project Managers throughout the planning, setup, monitoring, and closeout phases of eCOA clinical studies.
• Coordinate study database setup activities, project documentation, and operational deliverables.
• Maintain accurate and organized study documentation and project records throughout the study lifecycle.
• Coordinate device and equipment distribution, tracking, reconciliation, and associated study logistics.
• Create, maintain, and distribute project reports, status updates, meeting materials, and study communications.
• Coordinate Project Assurance meetings, document meeting minutes, and track action items through completion.
• Support documentation and database updates associated with study scope changes.
• Assist with project financial activities, including invoice reconciliation follow-up and preparation of reports supporting study forecasting.
• Monitor project milestones and outstanding activities to help ensure agreed timelines and customer commitments are achieved.
• Document and track project issues and customer escalations, supporting timely follow-up and resolution.
• Respond to customer inquiries and participate in sponsor meetings, project calls, and cross-functional discussions as required.
• Take ownership of assigned project activities and manage specific project deliverables when appropriate.
• Ensure required training and project documentation are completed in accordance with established procedures.
• Contribute to process improvement initiatives that enhance eCOA project delivery, quality, and operational efficiency.

What We Look For

• Bachelor’s degree preferred, or equivalent combination of education and relevant professional experience.
• 1 to 3 years of experience within pharmaceutical, biotechnology, clinical research, healthcare, life sciences, or a related industry.
• Understanding of the drug development process and clinical trial environment.
• Experience supporting eCOA, ePRO, eConsent, clinical technology, or other technology-enabled clinical trials is preferred.
• Strong organizational, planning, prioritization, and time-management skills.
• Excellent attention to detail and commitment to delivering accurate, high-quality work.
• Strong interpersonal skills with the ability to collaborate effectively across cross-functional and global teams.
• Excellent verbal and written communication skills with the ability to communicate effectively in English.
• Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and Teams.
• Ability to manage multiple priorities and adapt effectively to changing project requirements.
• Customer-focused, proactive approach with strong follow-through and responsiveness.

At Clario, a part of Thermo Fisher Scientific, our purpose is to transform lives by unlocking better evidence. It’s a cause that unites and inspires us. It’s why we come to work and how we empower our people to make a positive impact every day. Whether you’re advancing clinical science, building innovative technology, or supporting our global teams, your work helps bring life-changing therapies to patients faster.

Clario is a leading provider of endpoint data solutions to the clinical trials industry, generating high-quality clinical evidence for life sciences companies. We offer comprehensive evidence generation solutions that combine medical imaging, eCOA, precision motion, cardiac solutions and respiratory endpoints. For more than 50 years, Clario has delivered deep scientific expertise and broad endpoint technologies to help transform lives around the world. Our endpoint data solutions have supported over 30,000 clinical trials in more than 100 countries. Our global team of science, technology, and operational experts have supported over 70% of all FDA drug approvals since 2015.