Solutions Design Analyst, Specialty Solutions

Clario; Bengaluru; Hybrid; INR 900,000 - 1,200,000; Full time

Benefits offered by this job

Hybrid working

Onsite facilities

Learning opportunities

Job summary

Clario, part of Thermo Fisher Scientific, is seeking Solutions Design Analysts to bridge clinical study requirements and technology solutions in India. You will lead workshops, document requirements, and translate protocol objectives into scalable system designs.

Strong business analysis, healthcare tech familiarity, and English communication are essential. Hybrid work model with onsite facilities is offered.

Qualifications

• Experience gathering, documenting, and managing business and system requirements across multiple stakeholders.
• Strong understanding of clinical research processes and eClinical technologies.
• Excellent communication skills in English and experience in global, cross-functional environments.

Responsibilities

• Act as the primary liaison between sponsors, project teams, and technical stakeholders to analyze, document, and translate clinical trial requirements into scalable technology solutions.
• Lead requirements gathering workshops and discovery sessions to understand protocol objectives, study workflows, and operational needs.
• Produce clear business requirements, functional specifications, process flows, and design documentation for study implementations.
• Collaborate with cross-functional teams to analyze study issues, identify root causes, and recommend process improvements.

Skills

Business analysis

Stakeholder engagement

Requirements gathering

Documentation

Process mapping

Analytical thinking

English communication

Education

BSc/MSc/PhD in Life Sciences or related field

Tools

eCOA/ePRO

IRT/RTSM

eConsent

Clinical Adjudication software

Job description

At Clario, part of Thermo Fisher Scientific. Join us in making clinical trials easier, faster, more engaging, and accessible to all. We are transforming the future of clinical trials. Our Specialty Solutions & Clinical Adjudication team supports some of the world’s most complex and meaningful studies, helping sponsors bring life‑changing therapies to patients faster.

We're looking for passionate Solutions Design Analysts to join our growing team in India. This role is ideal for professionals with a Business Analyst mindset who enjoy analyzing complex clinical trial requirements, engaging with stakeholders, and translating business needs into effective technology solutions.

If you have a background in Life Sciences, Clinical Research, Healthcare Technology, or Business Analysis, along with experience in eCOA, ePRO, IRT/RTSM, eConsent, or other clinical technologies, you'll play a critical role in bridging the gap between clinical study requirements and system design. Your work will directly contribute to improving patient, site, and sponsor experiences while helping bring innovative therapies to market faster.

What We Offer

• Competitive compensation and incentives
• Comprehensive benefits supporting security, flexibility, wellbeing, and work–life balance
• Engaging employee programs and learning opportunities
• Hybrid working technology and excellent onsite facilities

What You'll Be Doing

• Act as the primary liaison between sponsors, project teams, and technical stakeholders to analyze, document, and translate clinical trial requirements into scalable technology solutions.
• Lead requirements gathering workshops and discovery sessions to understand protocol objectives, study workflows, and operational needs.
• Manage and coordinate the end-to-end Solutions Design process, ensuring clinical protocols are accurately translated into system specifications and configurations.
• Produce clear business requirements, functional specifications, process flows, and design documentation to support study implementations.
• Provide business analysis expertise during client-facing meetings, helping stakeholders understand solution capabilities, constraints, and recommendations.
• Create and maintain study-specific configuration and design specifications for Clario products and services.
• Analyze system, workflow, and data requirements to ensure consistency between clinical data capture, reporting, delivery, and database structures.
• Partner with Clinical Systems Translation & Licensing to ensure appropriate questionnaire versions and content are implemented.
• Support validation and quality review activities by investigating and resolving design-related issues and defects.
• Collaborate with cross-functional teams to analyze study issues, identify root causes, and recommend process or system improvements.
• Drive continuous improvement initiatives by identifying opportunities to optimize business processes, documentation standards, and solution delivery practices.
• Work closely with Clinical Project Managers to ensure sponsor requirements and business objectives are effectively translated into system solutions.
• Lead or participate in internal and external design reviews, solution workshops, and milestone meetings.
• Represent Solutions Design during client audits by explaining solution methodologies, business processes, standards, and best practices.
• Support Business Development and Project Management teams by reviewing study protocols, assessing feasibility, and providing solution recommendations for new opportunities.
• Configure clinical technology platforms in alignment with approved business requirements and configuration specifications.

What We Look For

• BSc, MSc, or PhD in Life Sciences, Pharmaceutical Sciences, Healthcare, Clinical Research, Computer Science, Information Systems, or a related field.
• Experience as a Business Analyst, Clinical Business Analyst, Clinical Research Associate (CRA), Clinical Research Manager, Project Coordinator, Project Manager, Solutions Analyst, or similar role.
• Demonstrated experience gathering, documenting, and managing business and system requirements across multiple stakeholders.
• Strong understanding of clinical research processes, clinical trial operations, and eClinical technologies.
• Experience with eCOA/ePRO, IRT/RTSM, eConsent, Clinical Adjudication, or other healthcare technology platforms is highly desirable.
• Proven ability to analyze complex workflows and translate business requirements into functional system solutions.
• Experience facilitating stakeholder discussions, requirement workshops, and client-facing meetings.
• Strong analytical, problem-solving, process-mapping, and documentation skills.
• Excellent verbal and written communication skills in English.
• Experience working in global, cross-functional environments with clients and internal stakeholders.
• Passion for leveraging technology to improve clinical trial execution, patient engagement, and healthcare outcomes.

At Clario, our purpose is to transform lives by unlocking better evidence. It’s a cause that unites and inspires us. It’s why we come to work—and how we empower our people to make a positive impact every day. Whether you're advancing clinical science, building innovative technology, or supporting our global teams, your work helps bring life-changing therapies to patients faster.