Project Coordinator Digital Literacy Urban

HelpAge India; Visakhapatnam; On-site; INR 350,000 - 550,000; Full time

Job summary

HelpAge India seeks a Project Coordinator – Digital Literacy(Urban) in Visakhapatnam to plan, coordinate, and implement digital and financial empowerment for senior citizens across the state.

The role involves engaging with senior citizen associations, volunteers, and stakeholders to ensure timely delivery, measurable targets, and comprehensive reporting. It requires 1–3 years of relevant experience and a strong focus on capacity building and outreach.

Qualifications

• Bachelor's degree in Social Work, Sociology, Development Studies, Education, Management, or a related field.
• 1 to 3 years of experience in programme coordination, community development, outreach, training, or related social sector projects.
• Experience working with senior citizens, digital literacy, financial inclusion, or community-based programmes will be preferred.

Responsibilities

• Plan, coordinate, and implement the Digital & Financial Empowerment Programme for senior citizens across the state.
• Coordinate and oversee programme implementation across designated districts and urban locations.
• Develop and maintain a database of Senior Citizen Associations, RWAs, clubs, elder groups, and urban slum communities.
• Ensure adherence to project timelines, guidelines, and quality standards.
• Monitor programme activities and provide regular updates to the State Program Manager, State Head, and Programme Lead.
• Organize and facilitate monthly digital, financial, and legal literacy workshops for senior citizens.
• Conduct awareness sessions on digital safety, cyber fraud prevention, online services, financial inclusion, and legal rights.
• Train and mentor youth volunteers to support programme implementation.
• Build local resource networks to strengthen outreach and programme impact.
• Ensure achievement of monthly and quarterly programme targets.
• Collect, verify, and maintain programme data for monitoring and evaluation.
• Prepare and submit progress reports, MIS reports, success stories, photographs, videos, and case studies.
• Track participant feedback and recommend improvements to enhance programme effectiveness.
• Build and maintain strong relationships with SCAs, RWAs, elder groups, banks, financial institutions, legal authorities, and community stakeholders.
• Support stakeholder consultations, programme reviews, and planning meetings.
• Represent the programme at local events, networking forums, and observances such as World Elder Abuse Awareness Day (WEAAD) and International Day of Older Persons (IDOP).
• Coordinate logistics for workshops, training programmes, and outreach activities.
• Maintain records of programme activities, attendance, and volunteer engagement.
• Ensure compliance with organizational policies and project requirements.

Skills

Project coordination

Training facilitation

Stakeholder engagement

Monitoring & reporting

Communication skills

MS Office

Digital literacy

Education

Bachelor's degree in Social Work/Sociology/Development Studies

Tools

MS Office

Digital tools

Job description

Job Description:

Position: Project Coordinator – Digital Literacy(Urban)

Location: Visakhapatnam

Reports to: State Head

Tenure: 1 Year

HelpAge India is a secular, not-for-profitorganisation in India, registered under the Societies’ Registration Act of1860. Set up in 1978, the organisation works for ‘the cause and care ofdisadvantaged older persons to improve their quality of life’. It runshealthcare, agecare, livelihood, disaster response and awareness initiativesthroughout the country & advocates strongly for the elder cause. It becamethe first and only Indian organization to be honoured with the ‘UN PopulationAward 2020’ for its exemplary work in the field of ageing and populationissues, and earlier in 2014, has been the recipient of ‘VayoshreshthaSamman’ by Government of India, as an institution working for seniorcitizens. We have been awarded highest CRISIL VO 1A grading for excellence inoperations and high credibility. We have been recognized as a Great Place toWork.

Role Overview

The Project Coordinator will be responsible for planning, coordinating, and implementing the Digital & Financial Empowerment Programme for seniorcitizens across the state. The position requires close engagement with seniorcitizen associations, community volunteers, community stakeholders, and projectteams to ensure effective program delivery, achievement of targets, and timely reporting.

Programme Implementation &Coordination

• Coordinate and oversee programmeimplementation across designated districts and urban locations.
• Develop and maintain a database of SeniorCitizen Associations (SCAs), Resident Welfare Associations (RWAs), clubs,elder groups, and urban slum communities.
• Ensure adherence to project timelines,guidelines, and quality standards.
• Monitor programme activities and provide regular updates to the State Program Manager, State Head, and ProgrammeLead.

Training & Capacity Building

• Organize and facilitate monthly digital,financial, and legal literacy workshops for senior citizens.
• Conduct awareness sessions on digitalsafety, cyber fraud prevention, online services, financial inclusion, andlegal rights.
• Train and mentor youth volunteers tosupport programme implementation.
• Build local resource networks tostrengthen outreach and programme impact.

Monitoring, Reporting &Documentation

• Ensure achievement of monthly andquarterly programme targets.
• Collect, verify, and maintain programmedata for monitoring and evaluation.
• Prepare and submit progress reports, MISreports, success stories, photographs, videos, and case studies.
• Track participant feedback and recommend improvements to enhance programme effectiveness.

Stakeholder Engagement

• Build and maintain strong relationshipswith SCAs, RWAs, elder groups, banks, financial institutions, legalauthorities, and community stakeholders.
• Support stakeholder consultations,programme reviews, and planning meetings.
• Represent the programme at local events, networking forums, and observances such as World Elder Abuse Awareness Day(WEAAD) and International Day of Older Persons (IDOP).

Administrative Support

• Coordinate logistics for workshops,training programmes, and outreach activities.
• Maintain records of programme activities,attendance, and volunteer engagement.
• Ensure compliance with organizationalpolicies and project requirements.
  

Requirements

Qualifications & Experience

• Bachelors degree in Social Work,Sociology, Development Studies, Education, Management, or a related field.
• 1 to 3 years of experience in programmecoordination, community development, outreach, training, or related socialsector projects.
• Experience working with senior citizens,digital literacy, financial inclusion, or community-based programmes willbe preferred.

Skills & Competencies

• Programme planning and project management
• Training and facilitation skills
• Stakeholder engagement and partnershipbuilding
• Monitoring, evaluation, and reporting
• Strong communication and presentation skills, proficency in local language is a must
• MIS and data management
• Problem-solving and decision-making abilities
• Volunteer and team management
• Proficiency in MS Office (Excel, Word,PowerPoint) and digital tools

Disclaimer:The Job Description above is not an exhaustive list of skills, efforts, duties,and responsibilities associated with the position.

HelpAgeIndia is an Equal Opportunity Employer and considers applicants for allpositions without prejudice to caste, religion or belief, sex, gender identity,disability or any other characteristics protected by applicable laws.

HelpAge India is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity. For more information, visit www.helpageindia.org . Follow us on Twitter, Facebook, LinkedIn, and YouTube.