Project Coordinator - Digital Literacy (Urban)

HelpAge India; New Delhi; On-site; INR 300,000 - 600,000; Full time

Job summary

HelpAge India in Delhi-NCR is seeking a Project Coordinator - Digital Literacy (Urban) to plan, coordinate, and implement the Digital & Financial Empowerment Programme for senior citizens across the state. The role requires close engagement with senior citizen associations, community volunteers, stakeholders, and project teams to ensure timely delivery.

You will oversee programme implementation, build databases of SCAs, RWAs, and elder groups, organize monthly literacy workshops, awareness

Responsibilities

• Coordinate programme implementation across designated districts and urban locations.
• Develop and maintain a database of Senior Citizen Associations (SCAs), Resident Welfare Associations (RWAs), clubs, elder groups, and urban slum communities.
• Ensure adherence to project timelines, guidelines, and quality standards.
• Monitor programme activities and provide regular updates to the State Program Manager, State Head, and Programme Lead.
• Organize and facilitate monthly digital, financial, and legal literacy workshops for senior citizens.
• Conduct awareness sessions on digital safety, cyber fraud prevention, online services, financial inclusion, and legal rights.
• Train and mentor youth volunteers to support programme implementation.
• Build local resource networks to strengthen outreach and programme impact.
• Ensure achievement of monthly and quarterly programme targets.
• Collect, verify, and maintain programme data for monitoring and evaluation.
• Prepare and submit progress reports, MIS reports, success stories, photographs, videos, and case studies.
• Track participant feedback and recommend improvements to enhance programme effectiveness.
• Build and maintain strong relationships with SCAs, RWAs, elder groups, banks, financial institutions, legal authorities, and community stakeholders.
• Support stakeholder consultations, programme reviews, and planning meetings.
• Represent the programme at local events, networking forums, and observances such as World Elder Abuse Awareness Day (WEAAD) and International Day of Older Persons (IDOP).
• Coordinate logistics for workshops, training programmes, and outreach activities.

Job description

Position: Project Coordinator - Digital Literacy (Urban)

Location: Delhi-NCR

Reports to: State Head

Tenure: 1 Year

HelpAge India is a secular, not-for-profit organisation in India, registered under the Societies Registration Act of 1860. Set up in 1978, the organisation works for the cause and care of disadvantaged older persons to improve their quality of life. It runs healthcare, agecare, livelihood, disaster response and awareness initiatives throughout the country & advocates strongly for the elder cause. It became the first and only Indian organization to be honoured with the UN Population Award 2020 for its exemplary work in the field of ageing and population issues, and earlier in 2014, has been the recipient of Vayoshreshtha Samman by Government of India, as an institution working for senior citizens. We have been awarded highest CRISIL VO 1A grading for excellence in operations and high credibility. We have been recognized as a Great Place to Work.

Role Overview

The Project Coordinator will be responsible for planning, coordinating, and implementing the Digital & Financial Empowerment Programme for senior citizens across the state. The position requires close engagement with senior citizen associations, community volunteers, community stakeholders, and project teams to ensure effective program delivery, achievement of targets, and timely reporting.

Programme Implementation & Coordination

• Coordinate and oversee programme implementation across designated districts and urban locations.


• Develop and maintain a database of Senior Citizen Associations (SCAs), Resident Welfare Associations (RWAs), clubs, elder groups, and urban slum communities.


• Ensure adherence to project timelines, guidelines, and quality standards.


• Monitor programme activities and provide regular updates to the State Program Manager, State Head, and Programme Lead.

Training & Capacity Building

• Organize and facilitate monthly digital, financial, and legal literacy workshops for senior citizens.


• Conduct awareness sessions on digital safety, cyber fraud prevention, online services, financial inclusion, and legal rights.


• Train and mentor youth volunteers to support programme implementation.


• Build local resource networks to strengthen outreach and programme impact.

Monitoring, Reporting & Documentation

• Ensure achievement of monthly and quarterly programme targets.


• Collect, verify, and maintain programme data for monitoring and evaluation.


• Prepare and submit progress reports, MIS reports, success stories, photographs, videos, and case studies.


• Track participant feedback and recommend improvements to enhance programme effectiveness.

Stakeholder Engagement

• Build and maintain strong relationships with SCAs, RWAs, elder groups, banks, financial institutions, legal authorities, and community stakeholders.


• Support stakeholder consultations, programme reviews, and planning meetings.


• Represent the programme at local events, networking forums, and observances such as World Elder Abuse Awareness Day (WEAAD) and International Day of Older Persons (IDOP).

Administrative Support

• Coordinate logistics for workshops, training programmes, and outreach activities.