Project Coordinator (Client Onbaording)

Zohorecruit; Hyderabad; On-site; INR 300,000 - 600,000; Full time

Job summary

Zohorecruit in Hyderabad is seeking a Project Coordinator – Customer Onboarding with excellent English to coordinate with clients and CCTV technicians. You will manage incoming and outgoing calls, schedule installation appointments, and maintain accurate records to ensure smooth onboarding.

The role requires a Bachelor's degree in CS/IT and at least 1 year in onboarding or technical support, with strong organizational skills and the ability to multitask across multiple schedules.

Qualifications

• Excellent verbal and written English communication.
• Strong coordination and organizational skills.
• Ability to multitask and manage multiple schedules simultaneously.
• Good client-handling and interpersonal skills.
• Basic understanding of IT/technical concepts.

Responsibilities

• Answer and make calls to clients and technicians in fluent English.
• Coordinate and schedule CCTV installation appointments.
• Ensure smooth communication between clients and technical teams.
• Maintain accurate records of schedules, appointments, and updates.
• Follow up with technicians and clients regarding installation progress.
• Assist with basic IT or technical queries when required.
• Support the overall customer onboarding and installation coordination process.

Skills

English communication

Coordination

Multitasking

Client handling

IT concepts

Education

Bachelor’s degree in Computer Science, IT, or related field

Job description

Hyderabad, Pakistan | Posted on 09/30/2026

Job Title: Project Coordinator – Customer Onboarding

Job Summary

We are looking for a motivated Project Coordinator – Customer Onboarding with excellent English communication skills to coordinate with clients and CCTV technicians. The role involves managing incoming and outgoing calls, scheduling installation appointments, maintaining accurate records, and ensuring smooth communication between clients and technical teams.

Key Responsibilities

• Answer and make calls to clients and technicians in fluent English.
  
• Coordinate and schedule CCTV installation appointments.
  
• Ensure smooth communication between clients and technical teams.
  
• Maintain accurate records of schedules, appointments, and updates.
  
• Follow up with technicians and clients regarding installation progress.
  
• Assist with basic IT or technical queries when required.
  
• Support the overall customer onboarding and installation coordination process.
  

Qualifications & Experience

• Bachelor’s degree, preferably in Computer Science, IT, or a related field .
  
• Minimum 1 year of experience in client onboarding, business analysis, technical support, or a similar role.
  
• Experience in IT, customer support, or the CCTV industry will be an advantage. JD for Project Coordinator Cust…
  

Required Skills

• Excellent verbal and written English communication skills – highest priority .
  
• Strong coordination and organizational skills.
  
• Ability to multitask and manage multiple schedules simultaneously.
  
• Good client-handling and interpersonal skills.
  
• Basic understanding of IT/technical concepts.
  
• Ability to work independently as well as collaboratively within a team.