Project Coordinator

RK Interiors; Mumbai Suburban; On-site; INR 900,000 - 1,300,000; Full time

Job summary

RK Interiors an established design and interiors firm, seeks a Governance & Compliance Coordinator to drive SOP governance, track SLAs, and manage documentation within the Microsoft 365 ecosystem. You will facilitate governance meetings, publish MOMs within 24 hours, and escalate non-conformities with evidence to the reporting manager.

The role emphasizes meticulous record-keeping, audit support readiness, and collaboration with HODs to ensure adherence and timely monthly reporting.

Qualifications

• Core competencies include strong command over SOP frameworks, governance controls and document management.
• Technical skills include proficiency in Microsoft 365 tools (Word, Excel, PowerPoint, Teams, SharePoint).
• Preferred background in corporate governance, operations coordination, internal audit, or ISO standards.

Responsibilities

• Governance & SLA Tracking: Monitor daily/weekly SOP adherence across departments, maintain live monitoring registers, and flag SLA breaches.
• Meeting & Action Tracking: Facilitate governance meetings, publish MOM within 24 hours, and drive structured follow-ups with HODs to close action points.
• Escalation & Compliance: Route ground-level risks and non-compliance to the reporting manager within 24 hours with evidence.
• Document Control: Maintain 100% version-controlled governance files strictly within the Microsoft 365 environment.
• Audit Support: Keep compliance records complete and audit-ready at all times for internal and external reviews.

Skills

SOP frameworks

Governance controls

Document management

Microsoft 365

Corporate governance

Operations coordination

Internal audit

ISO standards

Tools

Word

Excel

PowerPoint

Teams

SharePoint

Job description

Key Responsibilities

• Governance & SLA Tracking: Monitor daily/weekly SOP adherence across departments, maintain live monitoring registers, and flag SLA breaches.
• Meeting & Action Tracking: Facilitate governance meetings, publish MOM within 24 hours, and drive structured follow-ups with HODs to close action points.
• Escalation & Compliance: Route ground-level risks and non-compliance to the reporting manager within 24 hours with evidence.
• Document Control: Maintain 100% version-controlled governance files strictly within the Microsoft 365 environment.
• Audit Support: Keep compliance records complete and audit-ready at all times for internal and external reviews.

Key Result Areas (KRAs)

• SOP/SLA Adherence: Maintain minimum 90% documented compliance across functional groups.
• MOM Circulation: Conduct 100% of weekly meetings and issue MOMs within 24 hours.
• Action Point Closure: Achieve 85%+ monthly closure rate on open review items.
• Escalation TAT: Identify and elevate 100% of non-conformities within 24 hours.
• Monthly Reporting: Submit compliance reports by the 7th of every month.

Key Skills & Qualifications

• Core Competencies: Strong command over SOP frameworks, governance controls, and document management.
• Technical Skills: Proficiency in Microsoft 365 (Word, Excel, PowerPoint, Teams, SharePoint).
• Preferred: Background in corporate governance, operations coordination, internal audit, or ISO standards.