Project - Associate Manager

Iris Software Inc.; Dadri; On-site; INR 4,000,000 - 7,000,000; Full time

Benefits offered by this job

Benefits program

Job summary

Iris Software Inc. in Dadri, India seeks a seasoned Project Manager to lead fixed and T&M software development and AMS projects, owning customer satisfaction, contract fulfilment and profitability. You will guide scope, risk, and stakeholder communication and develop SOWs for new engagements.

With 10–14 years in IT and strong leadership, you will drive Agile ceremonies, track metrics, and coordinate multi-disciplinary teams using JIRA, ServiceNow, Jenkins and related tools.

Qualifications

• 10 to 14 years of exp in IT with 2-5 years of Project management experience.
• Experience in project management for development projects using agile-scrum methodologies, estimation, conducting various scrum ceremonies like Backlog Grooming, Sprint Planning, Sprint Review and Sprint Retrospective.
• Experience in project management for AMS projects, tracking trends, proactively analysing the volume, repeatable tickets, perform RCA and implement measures to reduce repeatable issues, create and maintain rosters and help / team to remove impediments by finding the right resources/tools/process/technology to remove the impediment.
• Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, empowerment, and increasing transparency.
• Knowledge of various performance metrics for both development and AMS projects.
• Solid understanding of and demonstrated experience in using appropriate tools: JIRA, Service now, Greenhopper, TFS, or equivalent, Microsoft Project, VSS, Sonar cube, Fisheye, Jenkins, and all Office Tools.
• Ability to proactively call out issues and risks and provide solutions.
• Consultative & Solution-oriented - Ability to propose design and development approach.
• Understand and appreciate solution frameworks and architectures
• Prefer developer background, tech savy
• Support presales initiatives in estimation
• Excellent communication, interpersonal and relationship building skills

Responsibilities

• Lead project independently (Fixed and T&M) in the area of software development, maintenance and support including AMS.
• Take end to end responsibility for customer satisfaction, contract fulfilment and project profitability.
• Manage scope of the project/services, incident /tickets trends during its execution including change requests.
• Communication with stakeholders during the life of the project
• Perform to organization norms on metrics for development and AMS projects
• Manage relationships with clients
• Develop statements of work (SOWs) for new projects
• Identify and manage risk during the project life
• Create a motivated high performance team
• Give formal and periodic feedback to individual team members
• Ensure software engineering guidelines and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

Skills

Project management

Agile methodologies

Stakeholder management

Risk management

Team leadership

JIRA

ServiceNow

Jenkins

SOW development

Tools

JIRA

ServiceNow

Greenhopper

TFS

Microsoft Project

VSS

SonarQube

Fisheye

Jenkins

Job description

Job Description:

Why Join Iris?

Are you ready to do the best work of your career at one of India's Top 25 Best Workplaces in IT industry? Do you want to grow in an award-winning culture that truly values your talent and ambitions? Join Iris Software - one of the fastest-growing IT services companies - where you own and shape your success story.

About Us

At Iris Software, our vision is to be our client's most trusted technology partner, and the first choice for the industry's top professionals to realize their full potential. With over 4,300 associates across India, U.S.A, and Canada, we help our enterprise clients thrive with technology-enabled transformation across financial services, healthcare, transportation & logistics, and professional services. Our work covers complex, mission-critical applications with the latest technologies, such as high-value complex Application & Product Engineering, Data & Analytics, Cloud, DevOps, Data & MLOps, Quality Engineering, and Business Automation.

Working with Us

At Iris, every role is more than a job — it’s a launchpad for growth. Our Employee Value Proposition, "Build Your Future. Own Your Journey." reflects our belief that people thrive when they have ownership of their career and the right opportunities to shape it. We foster a culture where your potential is valued, your voice matters, and your work creates real impact. With cutting-edge projects, personalized career development, continuous learning and mentorship, we support you to grow and become your best - both personally and professionally. Curious what it's like to work at Iris? Watch it here.

Job Description

Roles & Responsibilities:

• Lead project independently (Fixed and T&M) in the area of software development, maintenance and support including AMS.
• Take end to end responsibility for customer satisfaction, contract fulfilment and project profitability.
• Manage scope of the project/services, incident /tickets trends during its execution including change requests.
• Communication with stakeholders during the life of the project
• Perform to organization norms on metrics for development and AMS projects
• Manage relationships with clients
• Develop statements of work (SOWs) for new projects
• Identify and manage risk during the project life
• Create a motivated high performance team
• Give formal and periodic feedback to individual team members
• Ensure software engineering guidelines and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

Qualifications - External

• 10 to 14 years of exp in IT with 2-5 years of Project management experience
• Experience in project management for development projects using agile-scrum methodologies, estimation, conducting various scrum ceremonies like Backlog Grooming, Sprint Planning, Sprint Review and Sprint Retrospective
• Experience in project management for AMS projects, tracking trends, proactively analysing the volume, repeatable tickets, perform RCA and implement measures to reduce repeatable issues, create and maintain rosters and help / team to remove impediments by finding the right resources/tools/process/technology to remove the impediment
• Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, empowerment, and increasing transparency
• Knowledge of various performance metrics for both development and AMS projects
• Solid understanding of and demonstrated experience in using appropriate tools: JIRA, Service now, Greenhopper, TFS, or equivalent, Microsoft Project, VSS, Sonar cube, Fisheye, Jenkins, and all Office Tools
• Ability to proactively call out issues and risks and provide solutions
• Consultative & Solution-oriented - Ability to propose design and development approach.
• Understand and appreciate solution frameworks and architectures
• Prefer developer background, tech savy
• Support presales initiatives in estimation
• Excellent communication, interpersonal and relationship building skills

Ohers:-

• Ability to work in continuous integration setup
• Demonstrates good analysis, collaboration, and problem solving
• Ability to multi-task and juggle competing priorities
• Quick learner, innovative, proactive, flexible, and adaptable
• Short term travel-ready and travel-willingness

Mandatory Competencies

• Delivery Management - Portfolio Management - Forecasting
• Delivery Management - Portfolio Management - Margins and Revenue
• Soft Skills / Leadership skills - Soft Skills / Leadership skills - Estimations
• Administration - Planning, Organizing, Scheduling and Monitoring
• Tech - Metrics and Data Driven Decision Making
• Stakeholder Management
• Tech - Risk Management
• Data & AI - GEN AI - Advanced GenAI & Agentic Framework Concepts
• Beh - Communication and collaboration

Perks and Benefits for Irisians

Iris provides world-class benefits for a personalized employee experience. These benefits are designed to support financial, health and well-being needs of Irisians for a holistic professional and personal growth. Click here to view the benefits.