Program Manager Operations-Delhi

Rocket Learning; New Delhi; On-site; INR 334,800 - 390,600; Full time

Benefits offered by this job

Travel allowance

Attractive benefits

Job summary

Rocket Learning is seeking a Program Manager to implement ECCE initiatives in New Delhi. This role involves coordinating with government departments, managing program execution, and maintaining strong stakeholder connections.

The ideal candidate will have a Bachelor's degree in relevant fields, experience in program implementation, and strong communication skills. A salary of 30-35k per month is offered plus travel allowances and attractive benefits.

Qualifications

• 1-3 years of relevant experience in programme implementation or related sectors.
• Prior experience with government systems preferred.
• Ability to interpret data and conduct basic analysis in Excel.

Responsibilities

• Support engagement by building relationships with stakeholders.
• Coordinate with field teams for program rollout.
• Prepare progress updates and implementation reports.

Skills

Stakeholder Engagement

Project Management

Data Analysis

Communication

Education

Bachelor’s degree in Public Policy, Social Sciences, Education, or Management

Master’s degree in related field

Job description

Role: Program Manager, Operations

Location: Delhi

Experience: 1-3 years in the development sector

30-35k per month + travel allowance & other attractive benefits.

Role Overview

The Program Manager – Operations will work directly with the Program Lead and Senior Program Managers to implement the ECCE initiatives in the state and engage closely with the government departments including the Department of Women and Child Development and the Department of Education. The role focuses on translating program strategies into actionable plans, driving day‑to‑day coordination with internal teams, monitoring progress, and supporting field teams to deliver timely and high‑quality execution of program activities. The Program Manager tracks progress, troubleshoots implementation challenges, and contributes to strengthening systems and processes that enable smooth program delivery.

Qualifications & Experience

• Bachelor’s degree in Public Policy, Social Sciences, Education, Management, or a related field with 1–3 years of relevant experience in programme implementation, operations, government programmes, or development sector initiatives.
• Master’s degree in the above fields with at least 1 year of relevant experience.
• Prior experience working with government systems or supporting implementation of programmes at the district or field level will be preferred.

Key Results

1. Establishing and maintaining strong connections with district stakeholders.
2. Positioning the organization as a trusted advisor on ECE.
3. Achievement of key programmatic metrics and early identification of challenges.
4. Regular sharing of relevant and actionable insights from the field to inform program improvements and decision‑making.
5. Smooth and timely district‑wide implementation of program activities.

Key Responsibilities

1. Stakeholder Engagement
   • Support engagement by building and maintaining relationships with government officials, partners, and other stakeholders involved in program implementation.
   • Facilitate meetings, field visits, and program review discussions as required.
   • Share regular updates and monthly progress reports.
2. Program Implementation
   • Support the execution of program initiatives in the district in alignment with implementation plans.
   • Coordinate with field teams to ensure smooth rollout of activities, trainings, and interventions.
   • Take full ownership of the projects/workstreams and manage them end‑to‑end, ensuring adherence to program timelines, processes, and implementation guidelines.
3. Support to Field Teams
   • Work closely with field teams to provide operational guidance and ensure effective program delivery.
   • Support capacity‑building efforts for field teams when required.
4. Cross‑Functional Coordination
   • Work with teams cutting across functions (policy, content, M&E, tech, etc.) to implement programs in the state and launch new initiatives.
   • Facilitate smooth communication and information flow across teams to support effective program delivery.
5. Documentation & Reporting
   • Prepare regular progress updates, implementation reports, and documentation of program activities.
   • Capture field insights, lessons learned, and implementation challenges to inform program improvements.

Critical Factors for Success

1. Ability to liaise with government systems on a regular basis.
2. Ability to take leadership in ambiguous situations, even when unsupervised.
3. Ability to interpret data and conduct basic data analysis in Excel and comfort with technology.
4. Comfort with working on multiple different initiatives at once.
5. Seamless communication with your managers and team members.
6. Close alignment with Rocket Learning's core values and principles.
7. Mission driven, action‑biased, problem solver, enthusiastic and optimistic – committed to transformation.