Specialist Training

R1 RCM, Inc.; Sector 10; On-site; INR 600,000 - 900,000; Full time

Job summary

R1 RCM, Inc. in India seeks an experienced Learning & Development professional to design, develop, and implement computer-based training and eLearning courses for healthcare revenue cycle management.

The role requires collaboration with SMEs to create engaging content and assess learning outcomes. The candidate will mentor teams, manage projects, and ensure timely delivery of learning materials across our Indian operations, aligning with global standards in AR, denial management, and billing

Qualifications

• Experience in AR, denials, cash posting, RCM cycle, billing (U.S. healthcare).
• Experience as Trainer, Process Coach, SME, QA Analyst, or Senior AR executive preferred.

Responsibilities

• Develops new computer-based activities, online learning interactions, courses, and assessments with minimal supervision.
• Interacts with content experts to select learning strategies and materials.
• Leads projects and mentors others to develop eLearning skills.
• Manages resources and timelines to meet quality standards and learning outcomes.
• Implements and tracks online materials using a learning management system and related web technologies.

Job description

R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients’ experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is ‘make healthcare work better for all’ by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.

Roles and Responsibilities

• Develops new computer-based activities, custom online learning interactions, online courses, and interactive assessments with minimal technical supervision using writing, graphic design, branding, image editing, document formatting, animation, video, audio, eLearning authoring, web, portal, and assessment develop skills and tools.
• Utilizes communication skills to accurately understand the education needs and goals of others.
• Partners with content experts to select learning strategies, media, implementation methods and evaluation methods that engage employees and promote meaningful learning.
• Acts as a project lead and mentor to encourage the development of eLearning skills other associates.
• Manages time, resources, and priorities to meet quality standards, project timelines, and learning outcomes.
• Utilizes communication, technical and reporting skills to implement and track online materials using a learning management system and related websites technologies.
• Provides support for existing educational materials, courses, websites, and systems as directed.
• Perform physical preparation of eLearning training including production and maintenance of course materials and evaluations inside the R1 digital platform, the learning management system, and other platforms.
• Understand[s] workflow, policies and procedures related to end user role and work with Subject Matter Experts to ensure the most current information is being conveyed.

Qualifications

• Experience of minimum 4 Years in AR , Denials, Cash posting, RCM cycle, billing (U.S Healthcare) Worked on designations like Trainer, Process Coach, SME, QA Analyst, Sr. AR executive.
• Graduate in any discipline from a recognized educational institute (Except B.Pharma, M.Pharma, Regular MBA, MCA B.Tech Freshers)

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package.

To learn more, visit: r1rcm.com Visit us on Facebook R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.