Program Manager - HR

R1 RCM Global Private Limited; Gurugram District; On-site; INR 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

R1 RCM Global Private Limited in India is seeking a Manager – HR (Workday) to act as SME for Time Tracking and Absence, partnering with global HR, Payroll and business stakeholders to design, configure, and optimize Workday solutions across geographies. This role will lead governance, testing and end-to-end implementations, ensuring compliance and high-quality delivery.

Ideal candidates have 6–8 years total experience with 5+ years in Workday, hands-on configuration, reporting, and strong

Qualifications

• 6–8 years overall experience with minimum 5+ years in Workday.
• Strong experience in Workday Time Tracking and Absence, Payroll modules.
• Hands-on Workday configuration, security, reporting, and EIB (mass loads).
• Experience in Workday implementations (end-to-end lifecycle).
• Excellent communication and stakeholder management skills.

Responsibilities

• Configure and maintain Time Tracking and Absence in Workday.
• Lead Workday configurations across modules; serve as SME.
• Ensure compliance with global payroll and leave policies.
• Lead end-to-end Workday implementations and enhancements.
• Collaborate with HR, Payroll, and leadership across time zones.

Skills

Workday SME

HR processes

Stakeholder mgmt

Cloud HR systems

Education

Bachelor's degree in HR, IT, Business

Tools

EIB (mass loads)

Workday

HRIS

Job description

Manager - HR, (Workday | Time Tracking & Absence) R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems, and medical groups. We combine the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. With over 30,000 employees globally and a strong presence in India (17,000+ employees across Delhi NCR, Hyderabad, Bangalore, and Chennai), we foster an inclusive culture where every team member feels valued and empowered. Our mission is to transform the healthcare industry by driving efficiency and improving outcomes for healthcare providers.

Location Gurugram / Noida / Hyderabad / Bangalore / Chennai

Role Overview Operating in a captive set-up, the Manager – HR (Workday) will act as a functional Subject Matter Expert (SME) for Time Tracking and Absence, partnering with global HR, Payroll, and business stakeholders. This role will be responsible for designing, configuring, and optimizing Workday solutions, ensuring compliance, seamless integration, and high-quality delivery across global operations. The individual will also serve as a functional lead for the Time & Absence workstream, driving governance, best practices, and continuous improvements.

Key Responsibilities

1. 1. Time Tracking & Absence Management
   • Configure and maintain leave types, time off plans, accrual rules, and entitlement policies in Workday
   • Design and implement time tracking frameworks, including:
     • Time Entry Codes
     • Time Entry Templates
     • Time Calculations and validations
   • Ensure accurate time capture, approvals, and reporting across geographies
   • Drive enhancements to improve employee and manager experience
2. 2. Workday Configuration & System Management
   • Analyze, design, and maintain Workday configurations across modules
   • Serve as a functional lead for Time Tracking & Absence modules
   • Maintain the Workday platform with focus on:
     • Business process configuration
     • Security administration (domain & BP policies)
     • Reporting (simple, advanced, composite, scheduled)
     • Data loads, audits, and system integrity
   • Hands-on experience with Enterprise Interface Builder (EIB) for mass data loads
3. 3. Payroll & Benefits (Good to Have)
   • Support configuration of: Earnings, deductions, and pay components Benefit plans and eligibility rules
   • Ensure seamless integration between time tracking, absence, and payroll systems
   • Partner with Payroll teams to ensure accurate pay outcomes and compliance
4. 4. Compliance & Governance
   • Ensure adherence to global payroll regulations, statutory leave policies, and labor laws
   • Align configurations with audit, compliance, and internal governance standards
   • Drive structured change management, regression testing, and release governance
5. 5. Implementation & Delivery
   • Lead/support end-to-end Workday implementations and enhancements, including:
     • Requirement gathering and solution design
     • Prototyping and stakeholder validation
     • Testing (SIT/UAT) and defect resolution
     • Production deployment and hypercare support
   • Partner with global teams to deliver scalable and standardized HRIT solutions
6. 6. HRIT Functional Expertise
   • Manage and enhance: Business Process Frameworks Security configuration Reporting and analytics Data conversion and migration
   • Provide functional advisory and recommend best-in-class Workday practices
7. 7. Stakeholder Collaboration
   • Act as a trusted advisor to HR, Payroll, and leadership teams
   • Communicate effectively across all levels of the organization
   • Collaborate with global teams across time zones (including US support, as needed)

Requirements

• Bachelor’s degree in HR, IT, Business, or related field
• 6–8 years of overall experience, with minimum 5+ years in Workday
• Strong experience in Workday Time Tracking and Absence, Payroll modules
• Hands-on experience in Workday configuration, security, reporting, and EIB (mass loads)
• Experience in Workday implementations (end-to-end lifecycle)
• Strong understanding of HR processes and HCM modules (Core, Time, Absence)
• Excellent communication and stakeholder management skills

Preferred Qualifications

• Experience in Payroll and Benefits configuration (Workday or equivalent)
• Exposure to multi-country HR operations and compliance frameworks
• Workday certifications (Time Tracking / Absence / HCM)
• Experience in Workday interface support

Skills & Competencies

• Workday HCM & Cloud Applications expertise
• System configuration and systems analysis
• Reporting and data analytics
• Root cause analysis and problem-solving
• Knowledge of SaaS-based HR systems architecture
• Strong governance and delivery-oriented mindset

Success Metrics

• Accuracy and compliance of time & absence configurations
• Reduction in payroll discrepancies linked to time data
• Stakeholder satisfaction and solution adoption
• Timely delivery of implementations and enhancements

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package.

To learn more, visit: r1rcm.com Visit us on Facebook R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.